Regional Claims Adjuster

3 weeks ago

Birmingham, United Kingdom CHUBB Full time

If working with one of the largest commercial insurers in the world appeals, then we would love to hear from you

The main purpose of this role is to manage a portfolio of Financial Lines claims for a variety of different sub lines of business including but not limited to Management Liability, EPL, Crime, CLL, D&O & PI. The adjuster will be expected to handle the files from cradle to grave in line with our best practices. The adjuster will have the opportunity to refer files to a Senior Adjuster, Technical Manager and/or Team Manager depending upon the type and level of support required.

Key responsibilities: 

Negotiate settlement of claims to bring them to a successful conclusion. This may involve policy holders, other professionals, insurers, loss adjusters, brokers, solicitors and third parties  Self-management of own caseload to ensure timely settlement of files, accuracy and timeliness including control of vendor expenses. Work within the CODE framework and the Claims Proposition with a particular focus on service delivery across the team for all internal/external client groups and stakeholders. Fulfil compliance and regulatory requirements (including complaints procedure).  Act as part of a team to ensure both Team and individual goals are met and to work with third party service providers to ensure claims service standards are maintained  Represent Chubb at internal and external meetings including review meetings with brokers, key clients and London market representatives Build and maintain client relationships and look after key accounts through providing timely and clear responses to correspondence received. Provide general assistance and support to senior claims adjusters, managers and underwriters including projects and ad-hoc tasks as they arise Aid and support in the preparation and presentation of external marketing events to promote the Financial Lines team and the claims proposition. To support the Regional Team Manager and Claims Manager with any marketing initiatives. 

Requirements & Experience:

Minimum GCSE, preferably A Level or equivalent qualification. Legal qualification preferred but not essential.  Competent in Microsoft Office. Sound understanding of the insurance/reinsurance market.  Interest in undertaking study for ACII or partial completion thereof. Continues to develop technical and broader business skills.  Some experience of customer relationship management/exposure would be preferred. 

We offer in return

Competitive salary & pension scheme, annual bonus scheme, 25 days annual leave plus ability to purchase 5 additional days, Private Medical cover, Employee Share Purchase Plan, Life Assurance, Subsidised gym membership, Comprehensive Learning & development offerings. Employee resource groups, Networking, mentoring & development opportunities, 1 day annual Charitable leave, Cycle to work scheme, Active Sports & social committee, Employee Assistance program

Integrity. Client focus. Respect. Excellence. Teamwork

Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive.

Diversity & Inclusion.  At Chubb we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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