Contract Administrator

2 months ago


Derby, United Kingdom Integral UK Full time


Job Description

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.  Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Contract Administrator

Main Duties & Responsibilities

  • Responsible for the execution of the end-to-end work order management, including the co-ordination of all planned and reactive services within remit, detailed planning of work with JLL engineering and our supply chain.
  • To accurately record all information necessary to resolve reported service requests, incidents, and complaints, including accurate classification to enable trend analysis.
  • To monitor, action and escalate work orders and incidents as appropriate to achieve agreed service levels and to keep customers informed of status and progress of resolution.
  • Procurement of services from external supply partners, including purchase order creation and service delivery management.
  • To develop and maintain a good understanding of the core Corrigo application, mobile and scheduling systems, the facilities management services provided to clients, client systems and all relevant process and procedures.
  • To identify and apply opportunities to develop and improve skills, seeking assistance to acquire new skills and maintaining record of own development and call observations.
  • To take action to keep up to date with changes to the contract and sharing information learned with the team and wider stakeholders.
  • To handle and actively resolve any customer issues according to the Customer Complaint process.
  • To be prepared to work on any CEC contracts, projects, and initiatives at short notice to support the changing needs of the business.

Qualifications & Experience

  • 2+ years working within a administration/ work order / scheduling / mobile resource planning environment; FM is advantageous.
  • Experience in coordinating service delivery in a mobile field force environment, including parts management and subcontract service delivery.
  • Experience of working in a customer service environment driven by customer SLAs, performance measurement and personal work targets essential.
  • Excellent communication – both written and verbal
  • Ability to stay calm in a high paced environment.


  • Contract Administrator

    6 months ago


    Derby, United Kingdom Bridge of Hope Full time

    Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an...


  • Derby, Derby, United Kingdom Integral UK Full time

    Job Title: Contract AdministratorAbout the Role:We are seeking a highly organized and detail-oriented Contract Administrator to join our team at Integral UK. As a Contract Administrator, you will be responsible for the execution of end-to-end work order management, including the coordination of all planned and reactive services within remit.Main...


  • Derby, Derby, United Kingdom Integral UK Full time

    At Integral UK, we are seeking a highly skilled Contract Administrator to join our team!Main Responsibilities:Manage the execution of work orders from receipt to completion, ensuring timely and efficient service delivery.Coordinate with internal stakeholders to plan and schedule work, ensuring seamless integration with our supply chain.Accurately record and...


  • Derby, Derby, United Kingdom Integral UK Full time

    Job Title: Contract AdministratorMain Responsibilities:Execute end-to-end work order management, coordinating planned and reactive services within remit.Record and classify service requests, incidents, and complaints for trend analysis.Monitor, action, and escalate work orders and incidents to achieve service levels and inform customers of status and...


  • Derby, Derby, United Kingdom JLL Full time

    JLL is shaping the future of real estate for a better worldWe are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.As a Contract Administrator, you will be responsible for the execution of the end-to-end work order management, including the co-ordination of all...


  • Derby, United Kingdom Toppesfield Limited Full time

    **About Toppesfield** Toppesfield isn't just about surfacing; it's about our ToppTeam. Founded in 2004, we've grown into the UK's largest independent surfacing contractor, delivering projects nationwide for clients throughout the UK and working across a wide range of sectors. Toppesfield is the first name in surfacing, no matter what the size, or location...


  • Derby, Derby, United Kingdom JLL Full time

    About the RoleJLL is seeking a skilled Contract Administrator to join our team. As a key member of our operations team, you will be responsible for the execution of end-to-end work order management, including coordination of planned and reactive services.Main ResponsibilitiesExecute work order management, including coordination of planned and reactive...

  • Contract Administrator

    2 months ago


    Derby, United Kingdom Integral UK Ltd Full time

    Job Description Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and...


  • Derby, Derby, United Kingdom JLL Full time

    JLL is Empowering You to Shape a Brighter FutureAt JLL, we are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades, or technology, or you're looking to apply your relevant experience to a new...


  • Derby, Derby, United Kingdom Ernest Gordon Recruitment Full time

    Job Title: Contracts ManagerJob Summary:We are seeking a skilled Contracts Manager to oversee all aspects of contract administration, negotiation, and finance management. The ideal candidate will have a background in Civil Engineering and experience with NEC 3 & 4.Key Responsibilities:* Maintain strong relationships with clients and subcontractors* Full...


  • Derby, Derby, United Kingdom Ernest Gordon Recruitment Careers Full time

    Contract Management RoleWe are seeking a skilled Contract Management Specialist to join our team at Ernest Gordon Recruitment Careers. As a key member of our team, you will be responsible for overseeing all aspects of contract administration, negotiation, and finance management.This role will see you working closely with clients and subcontractors to ensure...


  • Derby, Derby, United Kingdom Ernest Gordon Recruitment Full time

    Job Title: Contracts ManagerJob Description:We are seeking a skilled Contracts Manager to join our team at Ernest Gordon Recruitment. As a Contracts Manager, you will be responsible for overseeing all aspects of contract administration, negotiation, and finance management.Key Responsibilities:Maintain strong relationships with clients and subcontractors.Full...

  • Contract Administrator

    2 months ago


    Derby, Derby, United Kingdom Integral UK Full time

    Job DescriptionAt Integral UK, we're shaping the future of real estate for a better world by combining world-class services, advisory, and technology to our clients. We're committed to hiring the best, most talented people in our industry, and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of...


  • Derby, Derby, United Kingdom Integral UK Full time

    Job DescriptionAt Integral UK, we're shaping the future of real estate for a better world by combining world-class services, advisory, and technology to our clients. We're committed to hiring the best, most talented people in our industry and supporting them through professional growth, flexibility, and personalized benefits to manage life in and outside of...


  • Derby, Derby, United Kingdom Jones Lang LaSalle Incorporated Full time

    About the RoleWe are seeking a highly organized and detail-oriented Contract Administration Specialist to join our team at Jones Lang LaSalle Incorporated. As a key member of our facilities management team, you will be responsible for the execution of end-to-end work order management, including coordination of planned and reactive services within remit,...


  • Derby, Derby, United Kingdom Integral UK LTD Full time

    Job Title: Administration Contract Management SpecialistAt Integral UK LTD, we're shaping the future of real estate for a better world by combining world-class services, advisory, and technology to our clients. We support our people through professional growth, flexibility, and personalized benefits to manage life in and outside of work.Key...


  • Derby, Derby, United Kingdom Jones Lang LaSalle Incorporated Full time

    About the RoleWe are seeking a highly organized and detail-oriented Contract Administration Specialist to join our team at Jones Lang LaSalle Incorporated. As a key member of our facilities management team, you will be responsible for the execution of end-to-end work order management, including coordination of planned and reactive services within remit,...


  • Derby, Derby, United Kingdom Integral UK LTD Full time

    Job Title: Administration Contract Management SpecialistAt Integral UK LTD, we're shaping the future of real estate by combining world-class services, advisory, and technology to our clients. We support our people through professional growth, flexibility, and personalized benefits to manage life in and outside of work.Key Responsibilities:Execute end-to-end...


  • Derby, Derby, United Kingdom Integral UK LTD Full time

    Job Title: Administration Contract Management SpecialistAt Integral UK LTD, we're shaping the future of real estate by combining world-class services, advisory, and technology to our clients. We support our people through professional growth, flexibility, and personalized benefits to manage life in and outside of work.Key Responsibilities:Execute end-to-end...


  • Derby, Derby, United Kingdom Jones Lang LaSalle Incorporated Full time

    We are seeking a skilled Contract Management and Administration Professional to join our team at Jones Lang LaSalle Incorporated. As a key member of our team, you will be responsible for the execution of end-to-end work order management, including coordination of planned and reactive services within remit, detailed planning of work with JLL engineering and...