Reservations & Hub Agent

2 weeks ago

North Devon District, United Kingdom The Mole Resort Full time
Description

Reservation and Hub Agent

Salary: £23,920 per annum

Deadline to apply: 29/06/2024

Hours per week: 40

 Here at The Mole Resort, we have launched a brand-new resort set in 125 acres of beautiful Devon countryside, jam-packed with delicious food and drink and a whole lot of exciting activities.

As a Reservations and Hub Agent you will be responsible for assisting in providing a great customer journey from initial enquiry to checking out after their amazing stay.

 

What will I be doing?

As a Reservations and Hub Agent at The Mole, you are responsible for recording and controlling all hotel bookings, communicating with all departments to ensure the highest level of customer care. Receptionists will also be required to answer internal and external phone calls in a professional and friendly manner as well as dealing with our guests on a day-to-day basis. Specifically, you will be responsible for performing the following tasks to the highest standards:

● Record accommodation bookings accuracy and effectively.

● Answering enquiries by phone and email.

● Communicating bookings to other departments. 

● Completing day to day office administrative tasks

● Friendly and professional customer service when dealing with guests

● Ensure workstation area is tidy and equipment is in working order

● Understand and comply with Health and Safety legislation, fire precautions, legal requirements, and perform any other tasks that may be required from time to time.

● Assist other departments wherever necessary and maintain good working relationships


What are we looking for?

 To successfully fill this role as 

Reservations and Hub Agent  at the Mole Resort, you should maintain the attitude, behaviours, skills, and values that follow:

● Positive attitude and willingness to learn

● Good communication skills

● Commitment to delivering high levels of customer service

● A neat and tidy appearance

● Flexibility to respond to a range of different work situations

● Ability to work on your own or in a team 

Most of all you need to be fun and embrace our brand of fabulous stays and active days.

Although previous experience would be beneficial, it is not essential as full training will be provided.

What’s in it for me?

 There’s plenty of perks when it comes to joining the Mole Resorts team which include:

·        Competitive rates of pay reviewed annually.

·        Discounts available across a range of quality products from supermarket shopping to wellington boots

·        Local cinema and days out discounts.

·        Employee Assistance Programme to help with life’s challenges.

·        Complimentary use of spa facilities

·        Discount on food and drink on site

·        Restaurant and hotel discounts across the region.

·        Share of service charge

·        Staff fully equipped rest area with staff meals

·        Flexible working and shared holiday

·        Attentive onboarding programme

·        Fantastic discounts across L+R Hotels

 

We are in the process of building a team that we can develop through support and training to further your career, resulting in opportunities for progression in a fantastic location.

We value each and every staff member so please come and join us, who knows where it will take you?

 


  • Hub Team Member

    4 weeks ago

    North Devon District, United Kingdom The Mole Resort Full time

    DescriptionHub Team Member Salary: £11.50 per hourDeadline to apply: 29/02/2024Hours per week: 16 hours will include weekends Here at The Mole Resort we have launched a brand-new resort set in 125 acres of beautiful Devon countryside, jam-packed with delicious food and drink and a whole lot of exciting activities.As a Hub Team Member you will be...

  • Hub Team Member

    1 month ago

    North Devon District, United Kingdom The Mole Resort Full time

    DescriptionHub Team Member Salary: £11.50 per hourDeadline to apply: 29/02/2024Hours per week: 16 hours will include weekends Here at The Mole Resort we have launched a brand-new resort set in 125 acres of beautiful Devon countryside, jam-packed with delicious food and drink and a whole lot of exciting activities.As a Hub Team Member you will be...

  • Tailor Made Reservations Agent

    1 month ago

    North West London, South East, United Kingdom Strong Recruitment Full time

    Our client is a well known and award winning, established inbound tour operator working with tour operators from around the world, planning and booking services for clients coming to the UK.All candidates should make sure to read the following job description and information carefully before applying.We have a new role as a Tailor Made Reservations Agent...

  • Site Agent

    2 months ago

    Exeter, Devon, United Kingdom Girling Jones Ltd Full time

    We are looking to procure and experienced Site Agent to join a Devon based contractor specialising in Water projects. You will be joining a really lovely team of people, working for a firm who really look after their staff. They have been awarded a large additional amount of work as part of the impending AMP 8 framework and therefore need an experienced...

  • Site Agent

    4 weeks ago

    Exeter, Devon, United Kingdom Girling Jones Ltd Full time

    We are looking to procure and experienced Site Agent to join a Devon based contractor specialising in Water projects. You will be joining a really lovely team of people, working for a firm who really look after their staff. They have been awarded a large additional amount of work as part of the impending AMP 8 framework and therefore need an experienced...

  • Site Agent

    1 month ago

    Exeter, Devon, United Kingdom Girling Jones Ltd Full time

    We are looking to procure and experienced Site Agent to join a Devon based contractor specialising in Water projects. You will be joining a really lovely team of people, working for a firm who really look after their staff. They have been awarded a large additional amount of work as part of the impending AMP 8 framework and therefore need an experienced...

  • Site Agent

    4 weeks ago

    Exeter, Devon, United Kingdom Girling Jones Ltd Full time

    We are looking to procure and experienced Site Agent to join a Devon based contractor specialising in Water projects. You will be joining a really lovely team of people, working for a firm who really look after their staff. They have been awarded a large additional amount of work as part of the impending AMP 8 framework and therefore need an experienced...

  • Concierge & Reservations Executive

    2 weeks ago

    North Ayrshire, United Kingdom Additional Resources Ltd Full time

    Concierge & Reservations Executive Location: Ayrshire Salary: £27k + Excellent Benefits Permanent, Full-Time, Monday - Friday The Client: Our client is a luxurious 5-star hotel, renowned for its personalised service and meticulous attention to detail. The Role: As a Concierge & Reservations Executive, you will be providing exceptional customer service,...

  • Africa Travel Safari Reservations Consultant

    2 weeks ago

    North West London, United Kingdom Platinum Travel Recruitment Ltd Full time

    We are seeking an ambitious and experienced **Africa Travel Safari Consultants (Reservations & Operations) **to join our clients busy and friendly team due to success and expansion. This successful, dynamic and well-established travel company offers inspirational holidays to Africa including the epic Kenya and Tanzania. This role is ideal for a travel...

  • Fit Reservations Executive

    2 months ago

    North West England, United Kingdom Travel Trade Recruitment Full time

    Are you fluent in Italian or Spanish? Do you have previous experience working within an Inbound Tour Operator? We are working with an independent, family-owned inbound tour operator who are looking for a fit Reservations Executive to join their expanding team. The role: - Confirm and enter wholesale bookings into Tour Plan reservation system. - Provide...

  • Site Manager-Temp to Perm

    2 months ago

    Exeter, Devon, United Kingdom Girling Jones Ltd Full time

    We are looking to procure and experienced Site Agent to join a Devon based contractor specialising in Water projects. They have been awarded a large additional amount of work as part of the impending AMP 8 framework and therefore need an experienced Agent / Site Manager to jump on board! The projects from their Exeter office will range from £500k - £8m...

  • Site Manager-Temp to Perm

    1 month ago

    Exeter, Devon, United Kingdom Girling Jones Ltd Full time

    We are looking to procure and experienced Site Agent to join a Devon based contractor specialising in Water projects. They have been awarded a large additional amount of work as part of the impending AMP 8 framework and therefore need an experienced Agent / Site Manager to jump on board! The projects from their Exeter office will range from £500k - £8m...

  • Site Manager-Temp to Perm

    4 weeks ago

    Exeter, Devon, United Kingdom Girling Jones Ltd Full time

    We are looking to procure and experienced Site Agent to join a Devon based contractor specialising in Water projects. They have been awarded a large additional amount of work as part of the impending AMP 8 framework and therefore need an experienced Agent / Site Manager to jump on board! The projects from their Exeter office will range from £500k - £8m...

  • Site Manager-Temp to Perm

    4 weeks ago

    Exeter, Devon, United Kingdom Girling Jones Ltd Full time

    We are looking to procure and experienced Site Agent to join a Devon based contractor specialising in Water projects. They have been awarded a large additional amount of work as part of the impending AMP 8 framework and therefore need an experienced Agent / Site Manager to jump on board! The projects from their Exeter office will range from £500k - £8m...

  • Graduate Estate Agent Administrator

    2 months ago

    Altrincham, North West, United Kingdom Forrest Recruitment Full time

    Graduate Estate Agent Administrator£23,000AltrinchamSkills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.Supporting a team of estate agents, answering all inbound calls to the branchBooking viewing from telephone and email queries, requesting viewing feedback through to taking offers Adding new...

  • Package Manager

    5 days ago

    North Acton, United Kingdom Morson Talent Full time

    Package Manager / Agent required for High Speed Rail London Tunnels Programme. Permanent Staff position based North West London / West London - On Site. Salary negotiable depending on relevant experience + travel allowance and benefits package. Role Brief: As the Package Manager you will play a leading role in delivering the works across multiple...

  • Package Manager

    3 days ago

    North Acton, United Kingdom Morson Talent Full time

    Package Manager / Agent required for High Speed Rail London Tunnels Programme. Permanent Staff position based North West London / West London - On Site. Salary negotiable depending on relevant experience + travel allowance and benefits package. Role Brief: As the Package Manager you will play a leading role in delivering the works across multiple assets. You...

  • National Nature Reserves Visitor Experience and

    3 weeks ago

    North West, United Kingdom Natural England Full time

    **Details**: **Reference number**: - 310761**Salary**: - £27,273- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Higher Executive Officer- Lead Adviser**Contract type**: - Permanent**Type of role**: - Environment and Sustainability**Working pattern**: - Full-time, Job share, Part-time**Number of jobs...

  • National Nature Reserves Visitor Experience and

    2 weeks ago

    North West, United Kingdom Natural England Full time

    Details:Reference number:Salary:- £27,273 A Civil Service Pension with an average employer contribution of 27%Job grade:Higher Executive OfficerLead AdviserContract type: PermanentType of role: Environment and SustainabilityWorking pattern: Fulltime, Job share, ParttimeNumber of jobs available:1ContentsLocationAbout the jobBenefits:Things you need to...

  • Estate Agency Partner

    2 weeks ago

    North London, United Kingdom Crux Careers Full time

    _“The employed estate agent model is broken. Why work 12 hours a day, 6 days a week to give 95% of your banked money to your boss?”_ **Our client Benjamin Stevens has an excellent and exciting opportunity for an experienced Estate Agent to join a phenomenally successful growing brand. They have turned Estate Agency on its head, putting their Hub...