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Receptionist & Clerical Officer

3 months ago

Brighton, United Kingdom University Hospitals Sussex NHS Foundation Trust Full time

Job overview

The Receptionist/Clerical Office role is responsible for providing an effective and welcoming reception service for patients, relatives and other visitors attending the Park Centre for Breast Care. They will work with various databases to facilitate patient activity and manage patient flow by attending patients and preparing paperwork for future clinics. The post holder will work as part of the wider Breast Imaging and Screening Team to support and contribute to a caring and efficient service.

Main duties of the job

Welcoming patients, booking them in and preparing clinic paperwork along with other ad hoc administrative duties.

Working for our organisation

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex. 

Detailed job description and main responsibilities

The Receptionist/Clerical Office role is responsible for providing an effective and welcoming reception service for patients, relatives and other visitors attending the Park Centre for Breast Care. They will work with various databases to facilitate patient activity and manage patient flow by attending patients and preparing paperwork for future clinics. The post holder will work as part of the wider Breast Imaging and Screening Team to support and contribute to a caring and efficient service.

Person specification

Skills and Experience

Essential criteria

Dealing with people/patients Experience of multiple IT systems

Desirable criteria

Administrative Experience Experience in a Healthcare setting

Equality, Diversity, and Inclusion

Essential criteria

Evidence of having championed diversity in previous roles (as appropriate to role Evidence of having undertaken own development to improve understanding of equalities issues