Breast Screening Clerical Officer

3 weeks ago


Brighton, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full time

We are looking for a well-organised, motivated individual to join our busy and friendly team within the East Sussex, Brighton and Hove Breast Screening Department.

The successful post holder should have a proactive and friendly attitude and be able to demonstrate substantial administrative experience and be able to meet the main duties of the role as identified in the job description.

You must be able to work under your own initiative, possess excellent organisational skills and be experienced in dealing with confidential information.

To provide the best quality care and information to enable Clients to use the Breast Screening Service with confidence and make informed choices relating to their health.

To operate and maintain the National Breast Screening System (NBSS), Breast Screening Select (BSS) and help to facilitate the efficient function of the call/recall programme for Brighton & Hove and East Sussex, including the Very High Risk Breast Screening Programme.

To perform a variety of client related clerical duties in the Breast Screening Unit including answering the telephone and booking appointments.

To communicate and work effectively with a wide variety of clients and members of the Multidisciplinary Team.

Join us at UHSussex, every day is different, you can be the change, better never stops

At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

**Improving lives**: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First. Our mission is summed up by our ‘where better never stops’ motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.

**Build a career with us**: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
- Demonstrate respect, dignity and privacy of all staff and patients and act with kindness and courtesy.
- Effectively liaise with medical, nursing and administrative staff and other departments to allow timely management of client/patient throughput
- Communicate effectively with clients, patients, their carers and co-workers utilising a variety of communication styles where barriers to communication may exist and where there may be varying levels of ability to understand. Able to communicate complex information, and possibly negotiate, in a calm and professional manner with clients who may be extremely angry or distressed.
- Attend regular staff meetings to ensure effective communication of departmental standards and issues.



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