Breast Screening Clerical Officer

3 months ago

Brighton, United Kingdom University Hospitals Sussex NHS Foundation Trust (279) Full time

Job summary

The East Sussex and Brighton and Hove Breast Screening Unit based across Preston Park in Brighton is looking for a new dynamic team member to join our friendly and hardworking team.

If you are an organised and hard working person with good communication and interpersonal skills who can interact with patients and colleagues at all levels with tact and diplomacy, then we would love to hear from you.

This is an exciting opportunity to work with a team that has many responsibilities. You will need to have the ability to work unsupervised and within a team. You may be required to train other colleagues on different tasks or train new members of staff.

Main duties of the job

Working as part of an Administrative Team to complete the following duties:

Inviting the eligible population for Breast Screening and a smaller cohort for Very High Risk Screening, in a timely manage and managing the results process, either generating routine results or recalling for further assessment.

Responding to client enquiries and change of appointments via telephone and email.

Maintaining the screening databases and ensuring failsafe reports and checks are performed.

Taking part in audits and compliance checks to meet Screening Quality Assurance standards.

About us

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. We look forward to receiving your application and the start of your journey with UHSussex.

Job description

Job responsibilities

To provide the best quality care and information to enable Clients to use the Breast Screening Service with confidence and make informed choices relating to their health.

To operate and maintain the National Breast Screening System (NBSS), Breast Screening Select (BSS) and help to facilitate the efficient function of the call/recall programme for Brighton & Hove and East Sussex, including the Very High Risk Breast Screening Programme.

To perform a variety of client related clerical duties in the Breast Screening Unit including answering the telephone and booking appointments.

To communicate and work effectively with a wide variety of clients and members of the Multidisciplinary Team.

Person Specification

Essential

Essential

IT skills admin experience Customer care experience Working in a Healthcare or Service environment

Desirable

English and Maths GCSE or equivalent. RSA II or equivalent in computing, typing or word processing. Experience of bespoke Breast Screening Computer System, Knowledge of Windows. Knowledge of medical A/I terminology.

Equality, Diversity & Inclusion

Essential

Evidence of having championed diversity in previous roles (as appropriate to role). Evidence of having undertaken own development to improve understanding of equalities issues.

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