Care Navigator/Receptionist
2 months ago
Job summary
Offer general assistance to the Practice team and project a positive andfriendly image to patients and other visitors, either in person or via thetelephone.
Main duties of the job
Duties and Responsibilities:The duties and responsibilities to be undertaken by members of thePractice reception team may include any or all of the items in the followinglist. Duties may be varied from time to time under the direction of the SeniorReceptionist/Practice Manager, dependent on current and evolving Practiceworkload and staffing levels.
About us
Aposition has arisen for an enthusiastic and motivated experienced individual toundertake a part time role of Receptionist.
Aboutus: We are a friendly practice in Bramley .Our current list size is just under1900 patients. . We have 1 GP along with a Practice Nurse . We are part of aBramley, Wortley & Middleton (PCN) Primary Care Network and have threePharmacists, First contact Physio , Cervical Screening Clinic whom all workacross the PCN.
Job description
Job responsibilities
The purpose of the role is to:
Offer general assistance to the Practice team and project a positive andfriendly image to patients and other visitors, either in person or via thetelephone
Receive, assist and direct patients in accessing the appropriate serviceor healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smoothrunning of the Practice
Facilitate effective communication between patients, members of theprimary health care team, secondary care and other associated healthcareagencies dealing with complex queries
Person Specification
Experience
Desirable
Experience of working in primary care Experience of working in a GP practice-
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