Patient Navigator

4 months ago


Leeds, United Kingdom One Medical Group Full time

OneMedical Group are looking for good team players to join us here at **The Light Surgery** as a** Patient Navigator/Receptionist**.**

The post holder will facilitate and deliver a patient centric experience, supporting all other functions in delivering outstanding patient care, utilising a variety of platforms including front of house (reception), back office support functions and telephone services.
You will form part of our front of house team to provide patient focused telephone and administration services that assist and direct patients in accessing the appropriate service or healthcare professionals.

**About the practice;**

The Light Surgery is based in the heart of Leeds City Centre, and looks after a patient population from across the City.

With a practice population of 17,700 patients, we look to deliver the best patient outcomes and service, focused on promoting wellbeing, delivering planned personalised care, good patient continuity and access to the right care at the right time through innovation.

The Light Surgery is located within Leeds City Centre on the Balcony Level of The Light Centre, just off the Headrow, with excellent public transport links, as well as all the amenities a city centre can offer. There is a discounted parking rate offered at Q-Park.

**Location**:The Light, The Headrow, Leeds **LS1 8TL**

**Our Benefits;**
We want to make work as rewarding as possible whilst protecting everyone’s wellbeing and helping you thrive.
- NHS Pension with 20.6% Employer Contribution
- 25 days annual leave plus Bank holidays, which rises with length of Service (pro rata for part time)
- Extra day of leave per year for work anniversary
- Enhanced Maternity, Maternity/Paternity Support, Adoption pay
- Special and Significant Event Leave
- Family friendly employment policies
- Continued personal and professional development
- Participation in OMG’s refer a friend scheme
- Internal wellbeing support through OMGs Wellbeing Advisors
- Employee Assistance Program run by awarding winning Health Assured
- Eye care scheme free eye test plus a contribution towards glasses
- Cycle to work scheme
- Access to NHS Discounts

**Who we are**

OneMedical Group was founded in 2004 on the idea that there is a better way to care for communities. Our mission of ‘Improving Lives’ is underpinned by our core values of ‘Putting People First, Working Together for a Healthier Future’. We are committed to NHS values and reducing health inequalities.

We believe in delivering services that improve the health and wellbeing of individuals and communities, making sure primary care, as the foundation of the NHS, can thrive. Our focus is on services that help our patients and their families adopt and sustain healthy behaviours, that improve health and quality of life, and lead to better health outcomes.

**Working at OneMedical Group**

Our teams at OneMedical Group, whether working for OneMedicare, OneMedical Property or within our Support Centre all come together, collaborate, share ideas and have fun The team is made up of forward thinking and people centred individuals with different skills and abilities, where you can learn from each other and make a really positive and valuable impact.


  • Patient Navigator

    3 months ago


    Leeds, United Kingdom One Medical Group Full time

    **Shakespeare Walk-in-Centre** are looking for a forward thinking **Patient Navigator/Receptionist** to facilitate and deliver a patient centric experience. **Hours**: 12 hrs for weekend cover Utilising your patient navigation training (provided in house), you will work with our existing team to provide patient focused telephone and administration services...

  • Patient Navigator

    4 months ago


    Leeds, United Kingdom One Medical Group Full time

    **Westgate Surgery** are looking for a forward thinking **Patient Navigator/Receptionist** to facilitate and deliver a patient centric experience. The post holder will support functions in delivering outstanding patient care, utilising a variety of platforms including front of house (reception), back office support functions and telephone...

  • Patient Navigator

    3 months ago


    Leeds, United Kingdom One Medical Group Full time

    **Shakespeare Medical Practice** are looking for a forward thinking **Patient Navigator/Receptionist** to facilitate and deliver a patient centric experience. The post holder will support functions in delivering outstanding patient care, utilising a variety of platforms including front of house (reception), back office support functions and telephone...

  • Patient Navigator

    1 week ago


    Leeds, Leeds, United Kingdom OneMedical Group Full time

    About the RoleWe are seeking a highly skilled and experienced Patient Navigator to join our team at Minehead Medical Centre. As a Patient Navigator, you will play a crucial role in ensuring the smooth and efficient operation of our surgery.Key ResponsibilitiesGreet patients and visitors, advising them of their appointments and checking them inAnswering...

  • Patient Navigator

    1 week ago


    Leeds, Leeds, United Kingdom OneMedical Group Full time

    About the RoleWe are seeking a highly skilled and experienced Patient Navigator to join our team at Minehead Medical Centre. As a Patient Navigator, you will play a crucial role in ensuring the smooth and efficient operation of our surgery.Key ResponsibilitiesGreet patients and visitors, advising them of their appointments and checking them inAnswering...

  • Patient Navigator

    5 months ago


    Leeds, United Kingdom OneMedicalGroup Full time

    OneMedical Group are looking for good team players to join us here at **The Light Surgery **as a **Patient Navigator/Receptionist **.

  • Patient Navigator

    2 months ago


    Leeds, United Kingdom OneMedical Group Full time

    Westgate Surgery is looking for Patient Navigators Are you looking to join a dynamic and friendly team in a healthcare setting? We are currently seeking a motivated individual to join our busy administrative team at Westgate Surgery. As part of our administration team you will play a crucial role in ensuring the smooth and efficient operation of our...

  • Patient Navigator

    5 months ago


    Leeds, United Kingdom OneMedicalGroup Full time

    **Westgate Surgery **are looking for a forward thinking Patient Navigator/Receptionist to facilitate and deliver a patient centric experience. The post holder will support functions in delivering outstanding patient care, utilising a variety of platforms including front of house (reception), back office support functions and telephone services.

  • Patient Navigator

    4 weeks ago


    Leeds, United Kingdom OneMedical Group Full time

    Are you a friendly outgoing individual, with excellent communication skills and experience of using IT systems? Can you thrives on administrative tasks and not be bothered by handling a large number a phone calls every day? Minehead Medical Centre is looking for a Receptionist (also known as  Patient Navigators) to join our friendly administrative...

  • Patient Navigator

    4 months ago


    Leeds, United Kingdom One Medical Group Full time

    OneMedical Group are looking for good team players to join us here at **The Light Surgery** as a** Patient Navigator/Receptionist**.** **Hours**: Full-time and part-time hours are available (60 in total). **Shifts available**: long shifts (10 hours) from 8am - 6:30pm on Mondays, Thursdays and Fridays. The post holder will facilitate and deliver a patient...

  • Patient Navigator

    3 months ago


    Leeds, United Kingdom One Medical Group Full time

    OneMedical Group are looking for good team players to join us here at **The Light Surgery** as a** Patient Navigator/Receptionist**.** **Hours**: Full-time and part-time hours are available (60 in total). **Shifts available**: long shifts (10 hours) from 8am - 6:30pm on Mondays, Thursdays and Fridays. The post holder will facilitate and deliver a patient...

  • Patient Navigator

    3 weeks ago


    Leeds, Leeds, United Kingdom OneMedical Group Full time

    About the Role:We are seeking a highly skilled and organized Patient Navigator to join our team at OneMedical Group. As a Patient Navigator, you will play a crucial role in ensuring the smooth and efficient operation of our surgery.Key Responsibilities:Greet patients and visitors, advising them of their appointments and checking them inAnswering telephone...

  • Patient Navigator

    3 weeks ago


    Leeds, Leeds, United Kingdom OneMedical Group Full time

    About the RoleWe are seeking a skilled and experienced Patient Navigator to join our team at OneMedical Group. As a Patient Navigator, you will play a crucial role in ensuring the smooth and efficient operation of our surgery.Key ResponsibilitiesGreet patients and visitors, advising them of their appointments and checking them inAnswering telephone calls and...

  • Patient Navigator

    2 weeks ago


    Leeds, Leeds, United Kingdom OneMedical Group Full time

    About the RoleWe are seeking a skilled and experienced Patient Navigator to join our team at OneMedical Group. As a Patient Navigator, you will play a crucial role in ensuring the smooth and efficient operation of our surgery.Key ResponsibilitiesGreet patients and visitors, advising them of their appointments and checking them inAnswering telephone calls and...

  • Patient Navigator

    2 weeks ago


    Leeds, Leeds, United Kingdom OneMedical Group Full time

    About the Role:We are seeking a highly skilled and organized Patient Navigator to join our team at OneMedical Group. As a Patient Navigator, you will play a crucial role in ensuring the smooth and efficient operation of our surgery.Key Responsibilities:Greet patients and visitors, advising them of their appointments and checking them inAnswering telephone...

  • Patient Navigator

    2 weeks ago


    Leeds, Leeds, United Kingdom OneMedical Group Full time

    About the Role:We are seeking a highly organized and communicative Patient Navigator to join our administrative team at OneMedical Group. As a key member of our team, you will play a crucial role in ensuring the smooth and efficient operation of our surgery.Key Responsibilities:Greet patients and visitors, advising them of their appointments and checking...

  • Patient Navigator

    2 weeks ago


    Leeds, Leeds, United Kingdom OneMedical Group Full time

    About the Role:We are seeking a highly organized and communicative Patient Navigator to join our administrative team at OneMedical Group. As a key member of our team, you will play a crucial role in ensuring the smooth and efficient operation of our surgery.Key Responsibilities:Greet patients and visitors, advising them of their appointments and checking...

  • Patient Navigator

    4 months ago


    Leeds, United Kingdom OneMedicalGroup Full time

    With a practice population of 17,700 patients, we look to deliver the best patient outcomes and service, focused on promoting wellbeing, delivering planned personalised care, good patient continuity and access to the right care at the right time through innovation. The Light Surgery is located within Leeds City Centre on the Balcony Level of The Light...


  • Leeds, United Kingdom Hawthorn Surgery Full time

    A Receptionist/Care Navigator will often be the initial point of contact for patients and visitors to the Practice, be it in person, by telephone, or other means. They will have to communicate with others courteously and appropriately, maintain patient confidentiality and abide by the Practice rules and regulations at all times. They will file, sort,...


  • Leeds, United Kingdom Clinicare Health Support Services LTD Full time

    Working within the Manor Park Surgery (Bramley) reception team, the post holder will help provide a friendly and welcoming service for all patients. The Care Navigator will support patients to access the right health care in a professional and efficient manner. Follow practice processes to actively signpost patients to the most appropriate healthcare...