Clerical Officer

6 days ago

Dewsbury, United Kingdom Mid Yorkshire Teaching NHS Trust Full time

Job summary

Here at the Mid Yorkshire Teaching Hospitals NHS Trust, an exciting opportunity hasarisen for a Clerical Officer to become a key role within our department. We require someone who hasexcellent organisational and interpersonal skills, who can continuouslyimprove themselves and help others to do so. You will haveexcellent communication skills, caring, empathetic to patient needs, and embodythe Trust Values.

We are achallenging and fast paced service and require someone who can step into thisrole with confidence, professionalism and the ability to motivate themselvesand others. We are looking forsomeone who can uphold our trust values and behaviours and play a crucialrole in delivering excellent care.

Are you caring, ensuring this is in theheart of all you do? Are you willing to contribute to help improve aspects ofthe care being delivered and to improve yourself? Are you respectful of othersand treat people the way they would expect to be treated? Are you able toprovide a high standard of work, for both patients and the services we provide?Then you just might be the candidate we are looking for.

This post requires hours to be covered from 8am to 8pm,Monday to Sunday.

We are currently a 4 site trust, with services expanding into the new Community Diagnostic Centre in Wakefield, which as part of your role you will berequired to work across all sites.

Main duties of the job

To provide efficient, clearsystem of communication and administration to enable the department to runeffectively and smoothly.

Be a key part of the reception team and will welcome patients and visitors alike to the department.

The role will include inputting data onto the Radiology information system, distribution of reports, liaising with internal and external stakeholders.

Utilising different Radiology systems, to ensure high quality patient experience and care.

Liaising with key stakeholders both internal and external.

Undertake administrative tasks as delegated.

About us

We provide care and support to over million people inWakefield and Kirklees in their homes, community settings and across ourthree hospital sites at Pontefract, Dewsbury and Pinderfields (Wakefield).

Always striving for excellence, we are at the forefront ofinnovation and research, and we invest in teaching and the development of ourworkforce.

We live by our values of caring, improving, being respectfuland maintaining high standards. We listen and learn because we aim to make MidYorkshire the best place to work and receive care.

We value diversity and welcome talent and enthusiasmirrespective of age, disability, neurodivergence, sex, gender identity andgender expression, race or ethnicity, religion or belief, sexual orientation,or other personal circumstances including providing unpaid carers support tosomeone with a health and care need. As ethnic minority groups, members of theLGBTQ+ community, and people with a disability/neurodivergence are currentlyunder-represented across the organisation, we encourage applications frommembers of these groups. We have policies and procedures to ensure allapplicants are treated fairly and consistently.

We are proud of our staff networks - who offer valuableguidance and feedback from those with lived experience.

We have a clear vision and you could be part of this Ifyou share our values and you want to make a difference to the lives of ourpatients and their families and carers, we would love to hear from you.

Job description

Job responsibilities

To provide a welcome to the patients who are in contact withthe department.

The post holder will be responsible for designated clericalduties in the department.

Play a lead role withadministrative tasks in the department utilising IT systems in line withthe departments Key Performance Indicators.

Promote effective customer focused communication withpatients and service users.

To respond to telephone and/or face to face enquiriescomplying with departmental guidance.

Request, cancel and re-arrange appointments in line withlocal and national targets.

To assist with the confidential management of all types ofpatient record and ensure that all documentation is returned to the appropriatedepartment is accurately complete and promptly dispatched.

To be responsible for the accurate and timelystoring/scanning of records, referral letters.

To report maintenance and domestic repairs to appropriate wards/departmentson instruction from the departmental manager.

Assist with the preparation of patient records foroutpatients in a timely manner as and when required.

Operate trust IT systems ensuring correct data is held onthe departmental database & Trust systems and update as necessary.

The post holder will give relevant assistance and trainingas and when required to support all colleagues.

To arrange transport as necessary for the patient inaccordance with requirements of the department.

To carry out general administration duties and provideclerical assistance, as required.

To send and receive faxes in a safe haven environment asper Trust policy.

Ensure that all hospital records are tracked and bookedusing the Trusts File Tracker computer system.

Receive, sort and distribute goods and post delivered to theward/department.

Attend regular departmental meetings. Attendance at leasthalf of the meetings each year is an expectation.

Person Specification

Personal Attributes

Essential

Friendly, respectful of colleagues, approachable. Ability to act diplomatically in sensitive situations. Good Customer Service skills.

Knowledge and Awareness

Essential

Confidentiality issues. Awareness of own limitations.

Desirable

Awareness of Health & Safety issues. Awareness of Moving & Handling issues.

Skills and Abilities

Essential

Keyboard skills. Develop and maintain positive working relationships. Demonstrate effective and clear written, verbal and telephone, communication skills. Work with demanding workloads and prioritise tasks. Maintain a safe working environment for self and others. Willingness to take on tasks.

Desirable

Proven record of excellent filing and organisational skills.

Experience

Essential

Experience of working with filing systems. Experience of good customer or patient care. Work with IT systems.

Desirable

Previous experience in an administrative role. Experience of working within a related area Health/Social Care setting. A willingness to learn NHS computer software systems. Experience of working with confidential material.

Other

Essential

Ability to satisfy Occupational Health screening. Adaptable and flexible according to the demands of the service. Understanding of need to maintain confidentiality.

Qualifications

Essential

Good general education to include CSE or GCSE in English Language and Maths or equivalent/experience.

Desirable

NVQ Level 2 qualification in related subject. IT skills qualifications; CLAIT or ECDL computer course.

  • Clerical Officer

    2 months ago

    Dewsbury, United Kingdom The Mid Yorkshire Teaching NHS Trust Full time

    To provide a welcome to the patients who are in contact with the department. The post holder will be responsible for designated clerical duties in the department. Play a lead role with administrative tasks in the department e.g. utilising IT systems in line with the departments Key Performance Indicators. Promote effective customer focused communication...

  • Clerical Officer

    2 weeks ago

    Dewsbury, Kirklees, United Kingdom The Mid Yorkshire Teaching NHS Trust Full time

    To provide a welcome to the patients who are in contact with the department. The post holder will be responsible for designated clerical duties in the department. Play a lead role with administrative tasks in the department e.g. utilising IT systems in line with the departments Key Performance Indicators.Promote effective customer focused communication with...

  • Safeguarding Clerical Officer external

    4 weeks ago

    Dewsbury, United Kingdom West Yorkshire Police Full time

    THE FOLLOWING VACANCY HAS BEEN ADVERTISED EXTERNALLY Safeguarding Clerical Officer Kirklees District Dewsbury One part time post (21 hours) Job share Monday - Wednesday Permanent Applications are invited for the role of Safeguarding Clerical Officer to work within the Live Child Sexual Exploitation Team. An integral part of the role will be liaising...

  • Safeguarding Clerical Officer external

    2 weeks ago

    Dewsbury, Kirklees, United Kingdom West Yorkshire Police Full time

    THE FOLLOWING VACANCY HAS BEEN ADVERTISED EXTERNALLYSafeguarding Clerical OfficerKirklees DistrictDewsburyOne part time post (21 hours) Job shareMonday - WednesdayPermanentApplications are invited for the role of Safeguarding Clerical Officer to work within the Live Child Sexual Exploitation Team.An integral part of the role will be liaising with Social Care...

  • Safeguarding Clerical Officer

    2 weeks ago

    Dewsbury, United Kingdom West Yorkshire Police Full time

    Location - Dewsbury Salary - £24,921.00 - £27,351.00 per annum (pro rata) Job Advert - THE FOLLOWING VACANCY HAS BEEN ADVERTISED EXTERNALLY - Safeguarding Clerical Officer - Child Vulnerability and Exploitation Team (CVET) - Kirklees District - Location: Dewsbury - One part time permanent post of 18.5 hours. (Job share)**Salary**: £24,921.00 -...

  • Clerical Officer

    3 weeks ago

    Dewsbury, United Kingdom Mid Yorkshire Teaching NHS Trust Full time

    To work as part of a multi-skilled, multi-disciplinary team providing a range of administration and clerical services. Assist with the typing of medical correspondence using copy, audio tapes and relevant IT systems to a high and accurate standard. This may include clinic letters, medico-legal reports and other administrative work. To collate and accurately...

  • Office Trainee

    4 weeks ago

    Dewsbury, United Kingdom Elite Personnel Services Limited Full time

    **Are you seeking a fantastic new permanent opportunity as an Office Trainee? Would you like to work within a highly reputable, very successful and growing company? Is Dewsbury, West Yorkshire convenient for you? If so, this could be just the job for you!**: Supporting various areas of the business, your duties working as Office Trainee will include: -...

  • Office Trainee

    2 weeks ago

    Dewsbury, Kirklees, United Kingdom Elite Personnel Services Limited Full time

    Are you seeking a fantastic new permanent opportunity as an Office Trainee? Would you like to work within a highly reputable, very successful and growing company? Is Dewsbury, West Yorkshire convenient for you? If so, this could be just the job for you:Supporting various areas of the business, your duties working as Office Trainee will include:Carrying out...

  • Office Administrator

    2 weeks ago

    Dewsbury, United Kingdom SKT Welfare Full time

    We have a vacancy for the role of Office Administrator supporting the CEO & Senior management. The successful individual will need to be suited to a fast-moving environment who can handle confidential information, turn tasks around quickly and efficiently and possess excellent administrative organisational skills. **Meet the Organisation: Who We Are and...

  • Receptionist/clerical Officer

    2 months ago

    Dewsbury, United Kingdom Mid Yorkshire Hospitals NHS Trust Full time

    Are you looking to be part of an amazing multidisciplinary Womens Health team who provide high quality and safe care, striving towards excellence? Are you a quick learner, who has a high attention to detail whilst working in a fast-paced environment? We are looking for a self-motivated & dynamic individual who will join our admin team, providing welcoming...

  • Receptionist/clerical Officer

    2 weeks ago

    Dewsbury, Kirklees, United Kingdom Mid Yorkshire Hospitals NHS Trust Full time

    Are you looking to be part of an amazing multidisciplinary Womens Health team who provide high quality and safe care, striving towards excellence?Are you a quick learner, who has a high attention to detail whilst working in a fast-paced environment?We are looking for a self-motivated & dynamic individual who will join our admin team, providing welcoming...

  • Registration Officer

    3 weeks ago

    Dewsbury, United Kingdom Kirklees Council Full time

    **We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made - please note that this also includes any CV uploaded. Equality monitoring information is not accessible by recruiting managers at any...

  • Supervisor

    5 days ago

    Dewsbury, United Kingdom Mid Yorkshire Teaching NHS Trust Full time

    Job summary Here at the Mid Yorkshire Trust, an exciting opportunity has arisen for aSupervisor within the Radiology Reception to become a key role within ourdepartment. We are lookingfor a highly motivated, approachable, enthusiastic individual to undertake thisrole. Your main role will be supervising the day to day workloadof clerical officers...

  • Information Officer

    2 weeks ago

    Dewsbury, Kirklees, United Kingdom The Mid Yorkshire Teaching NHS Trust Full time

    Job summary If you are looking for a new and exciting challenge, then the Estates Department here at the Mid Yorkshire Teaching NHS Trust has the perfect opportunity for you. You will join a small but dedicated team and play an integral part to offer an invaluable and reliable service to the wider areas within Estates. In addition to this and as we...

  • Information Officer

    3 weeks ago

    Dewsbury, United Kingdom The Mid Yorkshire Teaching NHS Trust Full time

    Job summary If you are looking for a new and exciting challenge, then the Estates Department here at the Mid Yorkshire Teaching NHS Trust has the perfect opportunity for you. You will join a small but dedicated team and play an integral part to offer an invaluable and reliable service to the wider areas within Estates. In addition to this and as we...

  • Admin Bank Band 2

    3 months ago

    Dewsbury, United Kingdom South West Yorkshire Partnership NHS Foundation Trust Full time

    Have you always wanted to support the delivery of care within your community, South West Yorkshire Partnership NHS Foundation Trust is currently recruiting Bank Administration Staff who will provide temporary admin support including, cover for annual leave, sickness and also some longer term planned absence. We are looking for enthusiastic people to provide...

  • Outpatient Admin Support

    3 weeks ago

    Dewsbury, United Kingdom NHS Professionals Full time

    **Job Title**:Outpatient Admin Support **Trust Location**:Mid Yorkshire Hospitals NHS Trust Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then Mid Yorkshire Hospitals NHS Trust is the place for you. **About the Trust** Mid Yorkshire is a local Trust providing compassionate, expert...