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Customer Support Administrator

2 months ago

Sheffield, United Kingdom HAYS Full time
Temporary Customer Support Administrator role based in Manchester City Centre

Your new company 
A financial services company operating across the UK and European market  who are looking to recruit in their busy and vibrant services team.Working for a great organisation within the private sector. They are looking for a first-class candidate to join their team on a temporary basis with the potential to go permanent.  
Your new role 
You will be responsible for full customer service support across the business, underwriting, administration, call handling. You will be cross-skilled, responsible for handling all contact from customers, via phone, email, live-chat, mail and the company web-site. You will prepare financial applications, providing excellent customer service at all times. You will assist with customer queries, you will be comfortable with objection handling, you will be responsible for inbound and outbound calling. You will ensure accounts are up-to-date. You will enter data, run reports and support with any other administrative duties the department may require. 
What you'll need to succeed 
You will have previous experience within a customer-focused role, you will be comfortable working within financial services, you will be working with sensitive data and information whilst understanding the importance of confidentiality and professionalism. You will be positive, polite, with excellent verbal and written communication skills. The ability to speak multiple languages would be advantageous but not essential. You will be flexible, keen to stay at a company and progress. Excellent IT skills are essential. 
What you'll get in return 
Competitive rate of pay, excellent company benefits, City centre office and exceptional training programme

What you need to do now 
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4342506

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