Support Team Administrator

1 month ago


Dartford, United Kingdom Sense Full time

Are you looking for a new opportunity where you can be part of a fantastic team who deliver their very best at all times? Would you love to work for a charity where we believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential? If so, this could be the job you 

Sense is currently recruiting for a Support Team Assistant to work 22.5 hours per week, either Mon-Fri 9.30-2.30 or 9-5 3 days a week, at our warehouse in Crayford; on a 6 month fixed term basis.

Each year, over four million people buy an item from us, so our shops play a pivotal role in raising funds to make a difference to the lives of those who find it difficult to communicate and connect with the world.

Your role will be to assist the Online Manager to effectively manage the day to day running of the Online Department with the aim of achieving optimum profit by maximizing sales.

Key duties include: 

Carry out a range of administrative duties to meet the department’s support needs. Ensure that all shops all fully supported in communication and support materials. Support and maintain all aspects of the Gift aid management and compliance.  Deliver an excellent level of customer service both externally and Internally through telephone, email and written correspondence. Update and maintain all databases, spreadsheets and statistics for the Trading team
 

Key skills and experience required:

Experience of developing and maintaining administrative systems. Good computer skills, working knowledge of Microsoft Word, Excel and publisher. Good interpersonal skills both written and verbal. Ability to work methodically, accurately and with attention to detail.
 

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment.

In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme, a great rewards scheme and a generous annual leave entitlement.



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