Conversational Designer
3 weeks ago
Job Title: Conversational Designer
Job Location: London, UK,
Job Type: 3 Months Contract
Job Mode: Onsite
Job Description:
· Engage with stakeholders to understand their business requirements and objectives for the Chatbot implementation.
· Design conversational flows that effectively address user inquiries and support tasks across different channels and platforms.
· Work closely with the development team to ensure the seamless integration of conversational designs into the Salesforce Chatbot framework.
· Conduct usability testing and iterate on conversational designs based on user feedback and performance analytics.
· Provide guidance and recommendations on best practices for conversational design and user experience optimization.
· Requirements:
· Proven experience in conversational design, ideally within the context of chatbots or virtual assistants.
· Strong understanding of user-centered design principles and methodologies.
· Excellent communication and collaboration skills, with the ability to effectively engage with both technical and non-technical stakeholders.
· Familiarity with Salesforce Chatbot or similar conversational AI platforms is a plus.
· Ability to work independently and manage multiple priorities in a fast-paced environment.
· This is an exciting opportunity to contribute to the implementation of cutting-edge conversational AI technology within a prominent organization like LSEG. If you are passionate about designing intuitive and engaging user experiences through conversation, we would love to hear from you.
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