Medical Secretary

3 weeks ago

Cambridge, United Kingdom Cambridge University Hospital NHS Foundation Trust Full time

Job summary

We are looking for a highly motivated individual to join our team in Paediatrics as a Medical Secretary. The role is challenging but varied and requires excellent organisational and communication skills. You must have Secretarial experience, good organisational skills, and the ability to use own initiative, the ability to show attention to detail and the ability to work under pressure. In return you will enjoy a varied role and opportunities for personal development.

Main duties of the job

To provide a comprehensive Medical Secretary service to Consultants within the specialty, including coordinating meetings, optimising clinic time, ensuring compliance with CCG requirements, producing clinic letters, other documents and dealing with patient and GP queries and concerns in a sympathetic and constructive manner.

About us

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 12000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

This vacancy will close at midnight on the 5th June 2024.

Interviews are due to be held on the 10th June 2024.

Benefits to you

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person Specification

Qualifications

Essential

Educated to GCSE Level or Level 3 Business Admin/IT qualification or equivalent experience including oEnglish GCSE pass at Grade 4 or above oMaths GCSE pass at Grade 4 or above. Audio typing experience. Secretarial qualification (RSA III) or equivalent experience. Touch typing certificate or equivalent experience.

Desirable

Intermediate IT qualifications. Medical Terminology Certificate or equivalent.

Experience

Essential

Experience of administrative work. Prioritising, planning and organising own tasks. Working within guidelines and developing administrative processes. Customer service and dealing with enquiries in difficult situations. Data entry and producing reports. Experience of IT packages - Microsoft Office. Secretarial and/or administrative including diary management, co-ordinating and arranging meetings, minute taking and developing templates. Allocate and monitor work of others. Audio typing.

Desirable

Familiarity with Epic computer system. Previous experience of working in the NHS.

Knowledge

Essential

Understanding confidentiality and data protection. Understanding of customer services. Office procedures.

Desirable

Knowledge of Trust information systems.

Skills

Essential

Ability to work as part of a team. Excellent communication skills including telephone, e-mail and face to face. Ability to organise and manage own timekeeping to schedule and deadlines. Ability to adapt to change. Ability to work under pressure. Ability to store and safeguard confidential documents, both electronic and hard copy. Ability to show attention to detail and accuracy. Willing to take on and learn new skills. Accurate and speedy typing and keyboard skills. Good organisation skills. Ability to use own initiative and work autonomously.

Additional Requirements

Essential

Demonstrate an understanding of Trust behaviour and values. The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Together - Safe, Kind, Excellent.

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