Sales and Customer Service Executive

2 months ago

West Midlands, United Kingdom Wildcare Ltd UK Full time

ABOUT WILDCARE:

As a leading Ecology industry supplier, Wildcare specialises in providing products for protected species such as bats, newts, dormice, badgers, and birds, as well as insects and hedgehogs. Wildcare proudly supplies a broad customer base, from ecologists to large developers, the construction industry, academics, charities as well as wildlife enthusiasts.  

ROLE SUMMARY

We are looking for an enthusiastic Sales and Customer Service Executive to provide advice and assistance to customers to maximize the likelihood of a sale. You will be responsible for various duties that pertain to creating an attractive environment for customers.

We are looking for someone energetic and outgoing with excellent interpersonal skills. The ideal candidate will be able to acquire a thorough knowledge of the company’s products and pass that knowledge to customers along with a great deal of enthusiasm about the industry.

The successful candidate will receive full training.

ROLE RESPONSIBILITIES

  • Ensure the best quality of service to customers.
  • Approach customers and recommend the most appropriate product or service to meet their needs.
  • Lead the sales process from end to end, all the way through to the financial transaction.
  • Manage any returns or customer complaints.
  • Answer phone calls and provide customer service.
  • Manage product stock levels and receive inventory.
  • Maintain the customer database.
  • Attending corporate events and shows with team members.
  • Any other duties as required by the business.

SKILLS AND QUALIFICATIONS

Essential:

  • Experience as sales advisor or other customer service/sales role.
  • Able to balance customer-oriented and a results-driven approach
  • Patient and comfortable dealing with complaints
  • Professionalism and outgoing personality.
  • Excellent communication and interpersonal skills.
  • Outstanding organisational and multi-tasking abilities.
  • Positive mindset.
  • Attentive to detail.
  • Able to work well in a team.
  • Hard-working individual.

Desirable:

  • A keen interest in wildlife or previous ecological experience would be a benefit.
  • Degree/Masters in Ecology.

EMPLOYEE BENEFITS:

  • Generous staff discounts
  • Company Pension Provision
  • Free Parking
  • 22 Days holiday plus all UK bank holidays
  • Volunteer days
  • Employee of the month scheme
  • Free lunch on the last Friday of each month
  • Corporate clothing
  • No weekends

If you are interested in the role, please email your CV to Jennifer.graham@wildcare.co.uk

  • Sales Executive

    2 weeks ago

    Digbeth, West Midlands, United Kingdom Field Sales Solutions Full time

    Are you looking for a new, exciting business development role, where you will be working with an impressive collection of market leading brands and products? Join us as a Wholesale Development Executive here at Field Sales Solutions working on our dynamic, fast paced, Ferrero Cash & Carry Team. Ferrero is a rapidly expanding FMCG company, that encompasses...

  • Customer Services/Sales Executive

    2 weeks ago

    Ashbourne, Midlands, Derbyshire, United Kingdom HAYS Full time

    Customer Services Executive Job, £25.5k+, Nr. Derby Your new company A family-run, luxury retail business based near Derby, offering a bespoke service to their customers. Your new role As an online Customer Services/Sales Executive, you will be responsible for ensuring excellent communication with customers to convert enquiries to sales, manage sales via...

  • Sales and Customer Service Representative

    3 weeks ago

    West Midlands, United Kingdom Wildcare Ltd UK Full time

    About WildcareWildcare Ltd UK is a leading supplier of products for protected species, serving a diverse customer base including ecologists, developers, and wildlife enthusiasts.Job SummaryWe are seeking a highly motivated Sales and Customer Service Executive to provide exceptional customer service and drive sales growth. The ideal candidate will possess...

  • Sales and Customer Service Representative

    3 weeks ago

    West Midlands, United Kingdom Wildcare Ltd UK Full time

    About WildcareWildcare Ltd UK is a leading supplier of products for protected species, serving a diverse customer base including ecologists, developers, and wildlife enthusiasts.Job SummaryWe are seeking a highly motivated Sales and Customer Service Executive to provide exceptional customer service and drive sales growth. The ideal candidate will possess...

  • Sales and Customer Service Representative

    4 weeks ago

    West Midlands, United Kingdom Wildcare Ltd UK Full time

    About WildcareWildcare Ltd UK is a leading supplier of products for protected species, serving a diverse customer base including ecologists, developers, and wildlife enthusiasts.Job SummaryWe are seeking a highly motivated Sales and Customer Service Executive to provide exceptional customer service and drive sales growth. The ideal candidate will possess...

  • Sales and Customer Service Representative

    4 weeks ago

    West Midlands, United Kingdom Wildcare Ltd UK Full time

    About WildcareWildcare Ltd UK is a leading supplier of products for protected species, serving a diverse customer base including ecologists, developers, and wildlife enthusiasts.Job SummaryWe are seeking a highly motivated Sales and Customer Service Executive to provide exceptional customer service and drive sales growth. The ideal candidate will possess...

  • Sales and Customer Service Representative

    1 month ago

    West Midlands, United Kingdom Wildcare Ltd UK Full time

    About WildcareWildcare Ltd UK is a leading supplier of products for protected species, including bats, newts, dormice, badgers, and birds, as well as insects and hedgehogs. We pride ourselves on providing a broad range of products to a diverse customer base, from ecologists to large developers, the construction industry, academics, charities, and wildlife...

  • Sales and Customer Service Representative

    1 month ago

    West Midlands, United Kingdom Wildcare Ltd UK Full time

    About WildcareWildcare Ltd UK is a leading supplier of products for protected species, including bats, newts, dormice, badgers, and birds, as well as insects and hedgehogs. We pride ourselves on providing a broad range of products to a diverse customer base, from ecologists to large developers, the construction industry, academics, charities, and wildlife...

  • Sales and Customer Service Representative

    4 weeks ago

    West Midlands, United Kingdom Wildcare Ltd UK Full time

    About Wildcare Ltd UKWe are a leading supplier of products for protected species, serving a diverse customer base from ecologists to developers and wildlife enthusiasts.Job SummaryWe are seeking a Sales and Customer Service Executive to provide expert advice and assistance to customers, maximizing the likelihood of a sale. The ideal candidate will possess...

  • Sales and Customer Service Representative

    4 weeks ago

    West Midlands, United Kingdom Wildcare Ltd UK Full time

    About Wildcare Ltd UKWe are a leading supplier of products for protected species, serving a diverse customer base from ecologists to developers and wildlife enthusiasts.Job SummaryWe are seeking a Sales and Customer Service Executive to provide expert advice and assistance to customers, maximizing the likelihood of a sale. The ideal candidate will possess...

  • Sales and Customer Service Representative

    4 weeks ago

    West Midlands, United Kingdom Wildcare Ltd UK Full time

    About WildcareWildcare Ltd UK is a leading supplier of products for protected species, including bats, newts, dormice, badgers, and birds, as well as insects and hedgehogs. We pride ourselves on providing a broad range of products to a diverse customer base, from ecologists to large developers, the construction industry, academics, charities, and wildlife...

  • Sales and Customer Service Representative

    3 weeks ago

    West Midlands, United Kingdom Wildcare Ltd UK Full time

    About WildcareWildcare Ltd UK is a leading supplier of products for protected species, including bats, newts, dormice, badgers, and birds, as well as insects and hedgehogs. We pride ourselves on providing a broad range of products to a diverse customer base, from ecologists to large developers, the construction industry, academics, charities, and wildlife...

  • Sales and Customer Service Representative

    1 month ago

    West Midlands, United Kingdom Wildcare Ltd UK Full time

    About WildcareWildcare Ltd UK is a leading supplier of products for protected species, including bats, newts, dormice, badgers, and birds, as well as insects and hedgehogs. We pride ourselves on providing a broad range of products to a diverse customer base, from ecologists to large developers, the construction industry, academics, charities, and wildlife...

  • Sales and Customer Service Representative

    1 month ago

    West Midlands, United Kingdom Wildcare Ltd UK Full time

    About WildcareWildcare Ltd UK is a leading supplier of products for protected species, including bats, newts, dormice, badgers, and birds, as well as insects and hedgehogs. We pride ourselves on providing a broad range of products to a diverse customer base, from ecologists to large developers, the construction industry, academics, charities, and wildlife...

  • Sales and Customer Service

    5 months ago

    West Bromwich Central, United Kingdom PBA Sales Recruitment Full time

    Sales and Customer Service £20,000 to £27,500 Basic salary - OTE, Pension and many other great benefits. West Bromwich **About us** We are a leading independent distributor of chemicals based in the West Midlands. We are a distributor for some of the world’s major chemical companies stocking thousands of products in various packaging sizes and in...

  • Internal Sales Executive

    2 weeks ago

    Aldridge, West Midlands, United Kingdom Bennett and Game Recruitment LTD Full time

    Internal Sales Executive required. Our client is a well-established furniture manufacturer based in the Aldridge, Walsall area. Due to ongoing success, they are seeking an enthusiastic Internal Sales Executive to join the team within a B2B sales environment. Internal Sales Executive Job Overview Following up leads and new customer enquiries Approaching new...

  • Internal Sales and Customer Service

    5 months ago

    West Bromwich, United Kingdom PBA Sales Recruitment Full time

    Internal Sales/ Customer Service £20,000 to £27,500 Basic salary - OTE, Pension and many other great benefits. West Bromwich **About us** We are a leading independent distributor of chemicals based in the West Midlands. We are a distributor for some of the world’s major chemical companies stocking thousands of products in various packaging sizes and...

  • Sales Executive

    3 weeks ago

    West Midlands, United Kingdom Aspion Full time

    Sales Executive Location: West Midlands Salary: Up to £35,000 (depending on experience) Working Hours: Monday to Friday, 08:00 - 17:00 Our client is a leading steel stockholder in the UK, known for their commitment to quality and customer service. They are currently seeking a dynamic and motivated Sales Executive to join their expanding team in the West...

  • Sales Executive

    4 weeks ago

    West Midlands, United Kingdom Mandeville Full time

    Job Opportunity: Internal Sales ExecutiveLocation: West Midlands, UKSalary: £30-35k + CommissionIndustry: Manufacturing & InstallationMandeville is seeking a proactive and results-driven Internal Sales Executive to join their team in a leading manufacturer specializing in providing doors and screens to the healthcare sector.Key Responsibilities:Drive sales...

  • Sales Executive

    4 weeks ago

    West Midlands, United Kingdom Mandeville Full time

    Job Opportunity: Internal Sales ExecutiveLocation: West Midlands, UKSalary: £30-35k + CommissionIndustry: Manufacturing & InstallationMandeville is seeking a proactive and results-driven Internal Sales Executive to join their team in a leading manufacturer specializing in providing doors and screens to the healthcare sector.Key Responsibilities:Drive sales...