Customer Service Advisor

5 months ago


Preston, United Kingdom Entwistle Green Full time

Customer Service Advisor

Role – Customer Service Advisor (known locally as a Property Manager)
Salary - £
23,500 per annum
Location – Preston
Employment Type – Full-time, permanent

We are looking for an  ENERGETIC  and  ENTHUSIASTIC  customer service specialist, who either has a background within property, or looking to embark within the industry.

Our Property Managers play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve, throughout their time with us. So, we`re on the lookout for people with great  communication  and  relationship  skills and a  passion  for delivering a quality customer service

The Role:

As a Property Manager you will be fully managing a portfolio of properties market leading  Entwistle Green  Brand, building relationships with your internal colleagues and a portfolio of customers and acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy.

Providing a first-class service to our customers is at the heart of your role, and working in a fun and positive environment, your day-to-day duties may include:

Coordinate urgent and routine repairs and maintenance Liaise with trades people/contractors and keeping customers up to date Organise safety inspections and managing remedial works Liaise with landlords following regular property visits Assist customers with general tenancy queries Carry out weekly partnership calls with colleagues and welcome calls with new customers Dealing promptly and courteously to communication with landlord, tenants, contractors, and internal partners Provide a first-class service to maximise customer retention Ensure personal and team deadlines are met, service levels maintained and KPI’s achieved

About You:

We’re not just looking for good customer service; we`re looking for Property Managers who can build rapport and adapt to the varying needs of our tenants and landlords and go that extra mile Therefore you will need the following skills:-

A positive ‘can-do’ approach is essential Passionate about delivering exceptional customer service Confident communicator, both verbal and written Excellent organisational skills with attention to detail Strong time management skills and able to prioritise workload Ability to problem solve Able to remain calm under pressure and work to timescales

What you get in return for a career as a Property Manager:

23 days annual leave increasing with length of service Pension scheme Full training, support and guidance Excellent career progression opportunities throughout the business Outstanding discounts across retail, entertainment, travel and health Wellness benefits, we are part of the wellness charity – MIND

Why join us?

At Countrywide, our passion for property and strong focus on people set us apart. The size and scale of our business could open up huge opportunities for you, whether you want to broaden your skills by taking on a different role or progress upwards to take on more and more responsibility. Meanwhile, the fact that we`re always highly responsive to change makes this an incredibly exciting and inspiring place to develop your career.

CC00394



  • Preston, United Kingdom Fresh Perspective Resourcing Ltd Full time

    Job title - Customer Service Advisor Salary - £20,000 to £24,000 Location - Preston Duration - Full time/ Hybrid Are you a Customer Service Advisor looking for a new challenge? Do you class yourself as a creative, organised and hard-working individual with high attention to detail? Are you a social media whizz who loves creating engaging content? Well...


  • Preston, United Kingdom CV-Library Full time

    Are you looking for a new role in financial services? Do you want a career and not just a job as a Customer Service Advisor? If so, we are the company that wants you. Benefits: Basic salary for the customer service advisor of £28k plus an annual bonus scheme | Comprehensive training and induction| Access to Professional Development and...


  • Preston, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor based at West View Leisure Centre in Preston, Lancashire. If you have the passion for people needed to deliver a first-class customer experience, this is your chance to chance to become the friendly face of a busy leisure centre. As Customer Service Advisor, you'll enjoy making a difference to every person who...


  • Preston, United Kingdom Greenbean Full time

    We have an excellent opportunity for Customer Service Advisors to join our call centre team in Preston on a temporary ongoing basis.Starting hourly rate of £11.44 increasing to £12.30 after working 12 weeks, with immediate start dates available!Full training will be provided for the role; however, a customer service background or call centre experience is...


  • Preston, United Kingdom Recycling Lives Services Full time

    **Role**:Customer Service Advisor **Location**: Preston, PR1 **Hours**: Full time 42.75 hours per week, Mon - Fri **Salary**: £24,230.70 per annam **The opportunity** We are looking for an experienced Customer Service Advisor to join our established brokerage team, based at our Head Office facility in Preston. Reporting to the Customer Services...


  • Preston, United Kingdom CV-Library Full time

    As a Temporary Customer Service Advisor you will be responsible for handling inbound calls from a UK customer base, handling customer queries and updating information on CRM systems. Client Details Our client is the leading supplier for energy across the North West region. They are looking for a Temporary Customer Service Advisor to join their Preston...


  • Preston, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at Fulwood Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our centres,...


  • Preston, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at Fulwood Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our centres,...


  • Preston, United Kingdom Ideal Sales Solutions Ltd Full time

    **Overview** Ideal4Finance are an FCA regulated retail, consumer, and commercial finance brokerage. Established in 2008 to level the playing field for SME retailers and manufactures offering finance to their customers. Based in the Northwest with a UK-wide focus we are one of the largest independent financial services businesses arranging consumer and...


  • Preston, United Kingdom Ideal Sales Solutions Ltd Full time

    **Overview** Ideal4Finance are an FCA regulated retail, consumer, and commercial finance brokerage. Established in 2008 to level the playing field for SME retailers and manufactures offering finance to their customers. Based in the Northwest with a UK-wide focus we are one of the largest independent financial services businesses arranging consumer and...

  • Customer Service

    4 months ago


    Preston, United Kingdom Hire Recruiter Full time

    **Customer Service / Account Advisor | Preston City Centre | £22,000 - £25,000 per annum** We are an online recruitment service. Working with employers throughout the UK, we offer bespoke recruitment solutions. Due to continued success, we are looking to recruit Customer Service/Account Advisor to join our team. This role is a **non-selling role and...


  • Preston, United Kingdom Page Personnel Full time

    As a Temporary Customer Service Advisor you will be responsible for handling inbound calls from a UK customer base, handling customer queries and updating information on CRM systems. Client DetailsOur client is the leading supplier for energy across the North West region. They are looking for a Temporary Customer Service Advisor to join their Preston team on...


  • Preston, United Kingdom Ideal Sales Solutions Ltd Full time

    **Overview** Ideal4Finance are an FCA regulated retail, consumer, and commercial finance brokerage. Established in 2008 to level the playing field for SME retailers and manufactures offering finance to their customers. Based in the Northwest with a UK-wide focus we are one of the largest independent financial services businesses arranging consumer and...


  • Preston, United Kingdom Ideal Sales Solutions Ltd Full time

    **Overview** Ideal4Finance are an FCA regulated retail, consumer, and commercial finance brokerage. Established in 2008 to level the playing field for SME retailers and manufactures offering finance to their customers. Based in the Northwest with a UK-wide focus we are one of the largest independent financial services businesses arranging consumer and...


  • Preston, United Kingdom Ideal Sales Solutions Ltd Full time

    **Overview** Ideal4Finance are an FCA regulated retail, consumer, and commercial finance brokerage. Established in 2008 to level the playing field for SME retailers and manufactures offering finance to their customers. Based in the Northwest with a UK-wide focus we are one of the largest independent financial services businesses arranging consumer and...


  • Preston, United Kingdom Multitask Recruitment Solutions Full time

    Multitask Recruitment Solutions are looking for a **Customer Service Advisor** for our client based in **Walton Summit - Bamber Bridge**. **Working Hours**: - Mon - Fri 9am - 6pm - Occasional Saturday - 8.00am - 12pm **Qualifications / experience requirements**: - Customer service: 2 years (preferred) - Working in a busy call Centre environment...


  • Preston, United Kingdom greenbean Full time

    We have an excellent opportunity for Customer Service Advisors to join our call centre team in Preston on a temporary ongoing basis. Starting hourly rate of £11.44 increasing to £12.30 after working 12 weeks, with immediate start dates available! Full training will be provided for the role; however, a customer service background or call centre experience...


  • Preston, United Kingdom The Best Connection Employment Group Full time

    The Best Connection are seeking a Customer Service Advisor for a client in Walton Summit, Bamber Bridge. This is a position offering a friendly and supportive environment which provides great opportunities with immediate starts after the interview process, and full training is provided. This job involves inbound and outbound calls to customers and...


  • preston, lancashire, United Kingdom Greenbean Full time

    We have an excellent opportunity for Customer Service Advisors to join our call centre team in Preston on a temporary ongoing basis.Starting hourly rate of £11.44 increasing to £12.30 after working 12 weeks, with immediate start dates available!Full training will be provided for the role; however, a customer service background or call centre experience is...


  • Preston, United Kingdom NFU Agency Full time

    **The Role**: **Customer Service Advisor** **Circa £18,000 Salary (dependant on experience)** **Full Time position** **Permanent Contract** **Location: Preston** **Monday to Friday 9am - 5pm** **Introduction to NFU Mutual**: NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been...