Receptionist - Welcome Desk (Ipswich Hospital)

Found in: Talent UK C2 - 2 weeks ago

Ipswich, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

Job overview

The East Suffolk and North Essex Foundation Trust (ESNEFT) are looking for a talented and motivated Multi-Skilled Maintenance Technician with Mechanical bias to join the Mechanical Engineering Team at its Ipswich Hospital site.

You will provide effective high quality service in respect to the undertaking of maintenance; repairs; and modifications to a wide range of Mechanical Services within the Trust.

Main duties of the job

You will be responsible for carrying out the repair, maintenance and installation of plant, equipment, systems and building structure/fabric associated with all Trust properties. This will consist of Planned Preventative Maintenance, testing and calibration, fault finding, emergency response, defect correction and new works.

If you have completed a recognised trade apprenticeship and hold a BTEC HNC/diploma in Engineering or equivalent City and Guilds qualification with proven experience in non-routine maintenance of complex engineering plant and equipment ,  and are looking for a challenging and varied role, we look forward to hearing from you.

Working for our organisation

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes. 

We are the largest NHS organisation in East Anglia, employing more than 12,000 staff. 

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. 

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. 

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients. 

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here -

Detailed job description and main responsibilities

Communication and Relationship Skills

Required to have excellent communication skills, ensuring good working relationships are maintained with Estates Department staff at all levels and other staff disciplines internal and external to the department in the course of carrying out their duties. Must be tactful and have persuasive skills in respect of providing and receiving complex and sensitive information.

Must possess training skills to undertake the training and/or instruction and evaluation of users of job specific systems and equipment. Be capable of explaining operational and technical issues to estates staff and trainees, clinical/nursing staff, departmental managers and patients in respect of ward and department building and engineering systems and equipment.

Attend departmental meeting and briefings as required.

Knowledge, Training and Experience

To have completed a recognised trade apprenticeship and hold a BTEC HNC/diploma in Engineering or equivalent City and Guilds qualification with practical and professional theoretical engineering knowledge acquired through a diploma plus significant equivalent experience in their specialist field.

Must complete recognised BTEC Hospital Competent Persons accredited courses, and be appointed in writing, for work on Specialist healthcare systems as required.

Required to undertake mandatory and statutory training according to Trust policy and as identified in the Trust appraisal process, which will include some or all of the following: -

Working in Confined Spaces Training. Working at Heights Asbestos Awareness Training. Abrasive Wheel Training. Lifting and Handling Training. Fire Training. Release of Trapped Passengers in Lifts. Provision and Use of Work Equipment Training (PUWER). Cardio Pulmonary Resuscitation Training. First Aid Training Infection Control Awareness Training. Non-Clinical Safety Day Information Governance Safeguarding

Required to complete specialist accreditation courses for some the following:

IEE Wiring Regulations Inspection and Testing Portable appliance testing. Pressure Systems L114 Safe Use of Woodworking Machinery HTM Authorised Person in appropriate discipline Electrical Ventilation Decontamination Medical Gases Water Systems

Accept and utilise any other training and development offered in order to carry out duties and responsibilities to achieve a high quality service. The post holder will be employed to work appropriate to their core skills particularly around building and engineering plant and equipment maintenance. They will however, progressively be trained to acquire elements of other skills with the intention of reaching levels of multi trade flexibility and competence to enable them to achieve and apply their ability where required.

Be required to undertake Authorised Persons Training for at least one of the following as per operationally required: LV/Medical Gas/HVAC/ Decontamination/Pressure Systems/Water Safety/Lifts.

For full details of the responsibilities and duties of this role please see the attached job description.

Person specification

Qualifications

Essential criteria

To have completed a recognised trade apprenticeship and hold a BTEC/HNC/Diploma in Building or Engineering or equivalent City & Guilds qualification with intermediate practical and theoretical knowledge acquired through a diploma plus significant equivalent experience in their specialist field.

Desirable criteria

Additional trade relevant certification Refrigeration, Pressure Systems, Fixed Wiring. Accredited HTM Competent Person Course. Resuscitation/First Aid Training. Infection Control Awareness Training.

Knowledge and Skills

Essential criteria

Must be able to demonstrate suitable post apprenticeship experience in non-routine maintenance of complex engineering plant and equipment with a broad understanding of other trade disciplines. Experience of liaison with and supervising building and engineering contractors. Good communication and inter-personal skills. Ability to work quickly and efficiently in difficult environments and under pressure, to assess situations rapidly and make accurate relevant decisions.

Desirable criteria

Computer systems experience. Previous experience in a hospital maintenance environment with exposure to all building and engineering aspects. Knowledge of statutory legislation and relevant Codes of Practice. Knowledge of Health & Safety Policy and Safe Working Procedures. Lifting & Handling Training. Fire Training. Confined Space Training. Asbestos Awareness Training.

  • Dental Receptionist

    1 week ago

    Ipswich, United Kingdom Quest Dental Care Full time

    Private practice in Ipswich seeking a full time Dental Receptionist. Must have excellent communication skills verbal and written, be well presented, eager to learn, hard-working and a team player. Knowledge of SOE software and dental nursing qualification would be a bonus. Start ASAP. Our team is important to us - we only employ people with the right...

  • Receptionist/administration Assistant

    2 days ago

    Ipswich, United Kingdom Choices Healthcare Ltd Full time

    A full-time Receptionist & Admin Assistant is urgently required to carry out standard reception and administration duties, for Choices Healthcare, a growing health and social care provider based in Ipswich town centre. **Typical duties**: - Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately - Be in...

  • Service Desk Operator

    3 days ago

    Ipswich, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    **We have one post avalaible that will be based at Ipswich Hospital. You will be expected to work onsite at Ipswich Hospital as well as as home too. We currently operate between 0800-1700.** **You will need an excellent telephone manner and verbal communication skills.** **You will also need a track record in all of the above and have exemplary dedication...

  • Service Desk Operator

    6 hours ago

    Ipswich, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    We have one post avalaible that will be based at Ipswich Hospital. You will be expected to work onsite at Ipswich Hospital as well as as home too. We currently operate between 0800-1700. You will need an excellent telephone manner and verbal communication skills. You will also need a track record in all of the above and have exemplary dedication to...

  • Service Desk Operator

    6 hours ago

    Ipswich, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    We are excited to offer the opportunity for a full-time position as a Service Desk Operator. This post can be based at Ipswich Hospital or Colchester Hospital and you will be expected to work on both sites as required and a considerable amount at home. Applications to work within the standard 0800-1700 are still very welcome You will need an excellent...

  • Administrator/receptionist - Diabetes Centre

    2 days ago

    Ipswich, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    **We have an exciting opportunity for a part time Administrator/Receptionist within the Endocrinology and Diabetes Service at Ipswich Hospital.** **You will be a member of the team providing an efficient Administrative / Reception support to the Diabetes Centre and on occasion at the Diabetic Foot Clinic** **You will be responsible for carrying out...

  • Administrator/receptionist - Diabetes Centre

    3 days ago

    Ipswich, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    **We have an exciting opportunity for a 27 hour part time Administrator/Receptionist within the Endocrinology and Diabetes Service at Ipswich Hospital.** **You will be a member of the team providing an efficient Administrative / Reception support to the Diabetes Centre and on occasion at the Diabetic Foot Clinic** **You will be responsible for carrying out...

  • Hotel Receptionist

    1 week ago

    Ipswich, Suffolk, United Kingdom Salthouseharbour Full time

    We are looking for a full time receptionist to join our team of hospitality professionals at the Salthouse Harbour Hotel, Ipswich. You will work within the reception team in beautiful surroundings and with the friendliest colleagues in town. As a Hotel Receptionist, you will be the first point of contact for our guests. Your friendly demeanor, excellent...

  • Weekend Receptionist

    6 hours ago

    Ipswich, United Kingdom Healthcare Homes Full time

    **Weekend Receptionist (Maternity Cover)** **Handford House, Ipswich** **£10.57 per hour** **Shift patterns: Saturday 9am-5pm, Sunday 10am-4pm** Healthcare Homes are recruiting for a Receptionist to join our team! As a receptionist you are the face of our care home, greeting visitors and relatives when they arrive and directing them to their desired...

  • Teacher of Mathematics

    Found in: beBee jobs GB - 2 days ago

    Ipswich, Suffolk, United Kingdom Ipswich High School Full time

    Ipswich High School seeks to appoint an outstanding, passionate and dynamic classroom practitioner as Teacher of Mathematics with effect from September 2024. This is a permanent part time 0.5 role.The successful applicant will join a department which enjoys an outstanding reputation, helping pupils to achieve excellent GCSE and A-level results year-on-year....

  • Receptionist - Ed

    7 days ago

    Ipswich, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    We are currently expanding our Receptionist team in Emergency Medicine at Ipswich Hospital and are looking to recruit professional, enthusiastic and reliable people to work as part of a team providing an efficient and effective reception service to patients and visitors. You must be able to remain calm in a busy environment whilst being able to deal with...

  • Recruitment Consultant

    1 week ago

    Ipswich, United Kingdom Polkadotfrog Full time

    Ipswich, we need an extra pair of hands!We need a solid recruitment consultant or an eager and professional salesperson who loves building those relationships and delivering top-class, thoughtful customer service. This will be a full desk dealing with everything from Receptionists to Secretaries and Customer Service superstars and everything in between. With...

  • Administrator/receptionist - Diabetes Centre

    7 days ago

    Ipswich, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    We have an excellent opportunity for a full time Administrator/Receptionist within the Diabetic Foot Clinic and Diabetes Centre at Ipswich Hospital. You will be a member of the team providing an efficient Administrative / Reception support to the Diabetic Foot Clinic and the Diabetes Centre. You will be responsible for carrying out administrative,...

  • Administrator/receptionist - Diabetes Centre

    4 days ago

    Ipswich, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    We have an exciting opportunity for a full time Administrator/Receptionist within the Endocrinology and Diabetes Service at Ipswich Hospital. You will be a member of the team providing an efficient Administrative / Reception support to the Diabetes Centre and on occasion at the Diabetic Foot Clinic You will be responsible for carrying out administrative,...

  • Administrator/receptionist - Diabetes Centre

    6 hours ago

    Ipswich, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    We have an exciting opportunity for a part time Administrator/Receptionist within the Endocrinology and Diabetes Service at Ipswich Hospital. You will be a member of the team providing an efficient Administrative / Reception support to the Diabetes Centre and on occasion at the Diabetic Foot Clinic You will be responsible for carrying out administrative,...

  • Receptionist

    3 days ago

    Ipswich, United Kingdom Hales Group Limited Full time

    **Receptionist - Temporary position with potential to be long term - £10.50 per hour - Ipswich** **A DBS is required for this role** **Daily Duties -** - Friendly telephone manner - Assist with meeting and greeting parents/students visitors upon arrival - Dealing with and organising incoming post ready for departure - General admin and IT tasks - Working...

  • Receptionist / Switchboard Operator

    7 days ago

    Ipswich, United Kingdom Just Recruitment Group Ltd Full time

    Just Temps are looking for Receptionist / Switchboard Operator, fantastic opportunity to join a prestigious Client in Ipswich. Pay rate £10.80 per hour working 8.45am - 5.15pm - 37.5 hours a week, 1 hour break for lunch/ day. Must be of smart appearance and preferably have experience working on Reception and answering the phone. Immediate start following an...

  • Receptionist

    7 days ago

    Ipswich, United Kingdom Reed Business Support Full time

    **Receptionist** **Ipswich** **Part-time: 2-5pm Monday - Friday (32 weeks a year, term time)** **£21,673 (Pro Rata)** **Summary**: - To act as Receptionist for the school. - To provide admin support for the school. - To act as an ambassador for both the School and the Headmaster in all matters. **What you’ll be doing day to day**: - Provision of...

  • Service Desk

    2 weeks ago

    Ipswich, United Kingdom Pure Resourcing Solutions Limited Full time

    I have an opportunity to join a well-established IT function as part of their Service Desk. This role would suit someone with an IT qualification looking to get into their first commercial role, or someone with good customer service experience and technical awareness, looking to move into a more technical career. This role is based on site in the clients’...

  • Hospitality Manager

    2 weeks ago

    Ipswich, United Kingdom Meridian Business Support Limited Full time

    Hospitality Manager (Care Home)Ipswich, Suffolk£32,500 per yearPermanentDaysAs our Hospitality Manager, you will use your excellent people management and communication skills to provide our residents with an outstanding experience. Your role will encompass overseeing all aspects of our hospitality operations, from ensuring a healthy living food service and...