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Assistant Leisure Activities Manager

2 months ago

Cumbria, United Kingdom Center Parcs Full time

Assistant Leisure Activities Manager

From the time our guests arrive to the minute they leave, we want them to enjoy every moment of their stay. Taking part in leisure activities is one of the principal reasons that guests come to Center Parcs and our high standard of facilities and focus on delivering a quality experience certainly helps to ensure they return to Center Parcs, time and time again.

Working as part of a team, you will help to set-up and deliver challenging, interesting, fun and memorable leisure activities which are suitable for everyone from the age of 12 months upwards, this could include activities such as, Crazy Science, Mini Ballerinas or Football sessions. The role is as diverse as your abilities allow and from time to time, you may even have to wear a costume to make those smiles happen.

We’re looking for people with naturally outgoing personalities and a confident, cheerful nature in order to make our guests feel totally happy with their choice of activity. If you’ve worked in the entertainment industry before then great, but don’t worry if not, because your customer service skills and ability to engage with all ages will certainly make the right impression and ensure you flourish here at Center Parcs

ASSISTANT LEISURE ACTIVITIES MANAGER | Circa £30,800 per annum

We are now recruiting for an outgoing and enthusiastic Leisure Activities Assistant Manager, to join the Leisure team.

In this role, you will support the Activity Den Manager with the delivery of the Leisure Activities programme, including driving the commercial management through achievements of financial targets, maximising demand and managing budgets. You may also be required to manage the seasonal offering within the department including Easter, Halloween, Winter Wonderland and Winter Forest Lights.

Previous supervisory experience is essential, as you will be responsible for motivating and developing team members working across the Leisure Activities areas, including The Activity Den, Children’s Activities, Sports Activities and the Nature Programme.

The ideal candidate will be highly motivated, have excellent communication skills and high standards of guest care. You will support with facilitating and developing a culture that promotes and encourages the general wellbeing, motivation, and morale of your team, whilst ensuring effective performance management strategies are in place and your team are actively contributing towards this.

Due to the sensitive nature of this role the successful applicant will be required to undergo an enhanced Disclosure and Barring Service (formerly CRB) with Child List Barring Check. This disclosure, together with other selection information, will need to be satisfactory to the Company for employment to commence.

HOURS OF WORK

You will be contracted to work 160 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. Shifts will typically fall between 7:30am and 6:30pm, including 2 weekends in 4.

As our village is open 365 days of the year, your working hours will include weekends, public / bank holidays and during Christmas and / or New Year on a rota basis.

ABOUT YOU

Essential requirements:

High degree of organisational skills / planning experience Excellent communication and people skills Computer literacy Previous supervisory experience High standards of guest care and childcare experience Friendly, genuine and warm towards guests and colleagues Ability to build relationships at all levels

Desirable requirements:

Knowledge of managing third parties Experience of using activity booking systems Multi-site management experience Experience of budgetary controls and P&L Management Previous work experience of other Leisure Facilities would be advantageous

ABOUT THE BENEFITS

Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:

Colleague Bonus Scheme Pension Scheme with Life Assurance Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers Free use of our leisure facilities Discounted Center Parcs breaks 20% discount in our restaurant and retail outlets Access to Perks at Work Portal - offering a wide range of retail and leisure discounts An Employee Assistance Program - providing support on financial, health and legal matters Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications