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Leisure Booking Advisor

2 months ago

Cumbria, United Kingdom Center Parcs Full time

Leisure Booking Advisor (fixed-term)

With up to 200 indoor and outdoor activities available, Center Parcs is the perfect place for families to try something new together. The Leisure team plays a key role in ensuring families feel confident, safe and happy during their activity, whatever their age or ability.

There are many opportunities in the Leisure team, and our offering of activities continues to grow. From donning an eye patch in Pirate and Princess Adventure, to whizzing around a track in Quad Bike Safari or scaling the forest canopy in Aerial Adventure, our focus is on delivering a quality experience that guests will remember, whether it’s their first or fiftieth time.

LEISURE BOOKING ADVISOR | £11.60 per hour

We are looking for a Leisure Booking Advisor to assist the Facility Management team in ensuring the smooth running of the Sports and Leisure Facilities including, but not exclusively: Court and table hire, equipment hire, Gym, Leisure Booking Desk, House of Games, Leisure Bowl and The Pottery Painting Studio.

Working as part of a team, your main responsibilities will include booking activities for our guests, hiring out sports equipment, operation of the bowling lanes, assisting guests with enquiries and ensuring equipment safety checks are carried out prior to conducting any activity.

The role requires a professional but outgoing approach, accompanied with enthusiasm at all times and a passion to deliver customer satisfaction.

HOURS OF WORK

This is a fixed-term role until 3rd November 2024.

You will be contracted to work 96 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. Shifts will fall between 8am and 10pm.

As our village is open 365 days of the year, your working hours will include weekends, public / bank holidays and during Christmas and / or New Year on a rota basis.

ABOUT YOU

Essential requirements:

Good communication skills Friendly, genuine and warm towards guests and colleagues IT Literate

Desirable requirements:

A Sports and Leisure background Professional qualification in recreation / leisure / tourism

ABOUT THE BENEFITS

Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:

Colleague Bonus Scheme Pension Scheme with Life Assurance Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers Free use of our leisure facilities Discounted Center Parcs breaks 20% discount in our restaurant and retail outlets Access to Perks at Work Portal - offering a wide range of retail and leisure discounts An Employee Assistance Program - providing support on financial, health and legal matters Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications