General Practice Assistant

3 months ago

Marlborough, United Kingdom East Kennet Primary Care Network Full time

Job summary

This is a new exciting role, working for the East Kennet PCN based at Old School Surgery in Bedwyn. It is a rural surgery serving the population of Great Bedwyn and surrounding areas, with a patient list size of nearly 4000. It is a small but very busy rural practice.

Main duties of the job

This is a relatively new role to the NHS and combines administrative duties and hands on clinical work. The role will support the GPs in the smooth running of clinics by performing the more routine administration and clinical tasks on behalf of the GP, such as taking blood tests and blood pressures and administratively, tasks such as letter processing, receptionist duties, handing medicines to role will work collaboratively with the general practice team to meet the needs of patients, following policy and procedure, and under the guidance of the GP.

About us

This role will join a team of GPs and nurses and administrative staff. As the surgery team is relatively small, everyone helps out with a wide range of tasks. This role will work in both the clinical and adminsitrative teams.

Job description

Job responsibilities

Review clinical postal correspondence, undertaking or prioritisingactions required by GP or other team members.

Signposting some post to other members of the wider team, egclinical pharmacist

Arranging appointments, referrals, tests and follow upappointments for patients

Completing basic (non-opinion) forms and core elements ofsome forms for the GP to approve and sign, such as insurance forms, mortgage,benefits agency forms etc.

Ensure patients are prepared for GP appointments, with therelevant history and basic readings being available

Explaining treatment procedures to patients

Helping the GP liaise with outside agencies getting anon call doctor on the phone to ask advice or arrange admission while the GP cancontinue with their consultation(s)

Clinical Skills

Undertake tasks for which you have received appropriatetraining following practice policy and procedures

Make accurate and comprehensive notes in medical records asappropriate

Prepare and maintain environments and equipment before,during and after patient care interventions and examinations

Assist in raising awareness of health and well-being, andhow it can be promoted

Give accurate and appropriate information to patients andgroups within own competence

Support and monitor patients during nebulisation therapy

Measure and record physiological measurements in routinepresentations

1. bloodpressure

2. pulserate and rhythm

3. standardand 24hr blood pressure

4. standardand 24hr ECG

5. temperature

6. heightand weight - body mass index

7. venepuncture

8. INRstar

9. Dressings,including leg ulcers

10. B12injections, flu, pneumonia, shingles, etc

11. AssistingGPs with minor ops

12. Healthchecks

13. Removalof sutures and clips

14. DiabeticClinics liaising with Lead Diabetic Nurse

15. Otherclinics as defined by the partners

16. Urinalysisand preparation of specimens for investigation by the pathology laboratory

Administrative And ProfessionalResponsibilities

Able to obtain and document informedconsent (either verbal or written)

Ensure accurate notes of allconsultations and treatments are recorded in the patients notes on theclinical computer system as appropriate

To maintain accurate patient recordsand enter onto the computer using agreed Read Codes

Ensure accurate completion of allnecessary documentation associated with patient health care and registrationwith the Practice

Dealing with telephone enquiriesappropriately and according to Practice policy

Able to perform Cardio-pulmonaryresuscitation according to current UK guidelines

Maintain effective liaison with otheragencies and staff concerned with patient care and with all other disciplineswithin the Practice, with appropriate regard to confidentiality

Ability to recognise signs and symptomsof adult or child abuse

Person Specification

Qualifications

Essential

GCSE/NVQ level 2 or equivalent; or detailed patient services knowledge

Experience

Essential

Must have customer/patient care skills and have worked in a customer/patient facing environment. Secretarial experience is essential. Competence in Microsoft Office packages (Outlook, Word, Excel). Ability to compile and analyse statistical information

Desirable

Experience of working with clinical systems SystmOne would be desirable. Experience of working in a public sector/healthcare environment would be extremely advantageous.

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