Full Time Dental Receptionist

3 months ago

Marlborough, United Kingdom The Savernake Dental Practice Full time

Savernake Dental, is a stylish, friendly, and relaxing Dental Practice in the historic market town of Marlborough, Wiltshire. With state-of-the-art facilities, including a CBCT scanner, Trios scanner and microscope, we are able to offer Dental excellence to our existing, new and referred patients.

We have a large, free onsite carpark and changing rooms with shower facilities available for the team.

With 11 surgeries, 2 of which are dedicated to Hygiene, as well as offering general dentistry, we are able to offer our patients onsite a Specialist Orthodontist, a Specialist Periodontist, a DWSi in Endodontics, implants, IV and inhalation sedation, Invisalign, and a complete smile makeover.

Now who wouldn’t want to work in a practice like this? It needs to be seen, to be never forgotten.

**Salary**:competitive
- will be discussed at interview

**Hours**: Average 37.44 hours a week.

Monday 8.15-5.30, Tuesday 9.00-18.15, Wednesday (x2 a month) 8.15-5.30, Thursday 8.15-5.30, Friday 8.15-5.30, Saturday (x1 a month) 8.15-12.15.

**Specialisms we offer**:

- Endodontics
- Implants
- Periodontics
- Sedation

**Key competencies**:
**Customer Focus - **Understanding who internal & external customers are & their requirements. Thinks about the “customer’s perspective” & focuses on delivering a quality service that meets/exceeds customer/patient expectations.

**Communication** - Expresses themselves clearly & effectively verbally or in writing whilst delivering key messages to others. Deals with queries effectively. Shows evidence of active listening when communicating both face to face & over the telephone.

**Team Working -**The ability to work co-operatively, as opposed to working separately or competitively, with either the immediate practice team or other colleagues working together towards the same goal.

**Personal Effectiveness and Organisation - **Demonstrates initiative, self-confidence, organisation skills & is willing to take responsibility for their actions to deliver a high-quality service.

**Drive and Motivation - **Enthusiastic and committed, demonstrates drive to do things better, more efficiently & effectively, to improve performance & to exceed goals & targets.

**Work Experience and Skills**:

- The ability to keep calm and work methodically.
- A caring and sympathetic nature
- Exceptional listening skills and a calm, empathetic approach to patients, team members and clinicians to help build rapport.
- A smart appearance and professional attitude
- An ability to work under pressure in a busy team environment
- Motivated, friendly, flexible, punctual and organised.
- Able to deliver clear and accurate information.
- Excellent telephone manner
- Ability to use IT and operate a computer based system
- Accurately deal with and balance money

**Company benefits**:

- Competitive salary
- Company pension scheme
- Perk-box membership
- employee discount scheme
- Extra day off for Birthday
- Support of a well-established friendly team
- Annual cost of living wage increase
- Employee of the month rewards
- Social events including summer and Christmas parties
- Onsite parking

We look forward to hearing from you

IND003

**Job Types**: Full-time, Permanent

**Benefits**:

- Additional leave
- Company events
- Company pension
- Free parking
- On-site parking
- Store discount

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

**Experience**:

- Customer service: 1 year (preferred)
- medical receptionist: 1 year (preferred)

Ability to Relocate:

- Marlborough: Relocate before starting work (required)

Work Location: In person

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