Shop Floor Assistant

3 weeks ago


Brighton and Hove, United Kingdom 8Bit Studios Full time

Job Title: Shop Floor Assistant

Location: Brighton

Company: 8Bits

 

About Us:

8Bits is a leading entertainment management company with an exciting retail presence in Brighton. We pride ourselves on offering high-quality products and exceptional customer service. We are currently seeking a dedicated and energetic Shop Floor Assistant to join our team and help maintain a vibrant and welcoming store environment.

 

Role Overview:

Are you passionate about retail and enjoy ensuring that customers have the best shopping experience? As a Shop Floor Assistant at 8Bits, you will be responsible for maintaining an organized and appealing sales floor, assisting customers, and supporting the overall daily operations of the store. Your role will be key in creating a positive shopping environment and helping our store succeed.

 

Key Responsibilities:

  • Greet customers as they enter the store and provide assistance with product selection.
  • Keep the sales floor clean, organized, and well-stocked, ensuring that products are displayed attractively.
  • Assist with restocking shelves, managing inventory, and organizing stockroom items.
  • Provide customers with detailed product information and recommendations based on their needs.
  • Process sales transactions accurately using the point-of-sale (POS) system, handling cash, card payments, and other forms of payment.
  • Address customer inquiries and resolve any issues promptly and professionally.
  • Collaborate with team members to set up promotional displays and participate in store events.
  • Support the team in achieving sales targets and maintaining a positive store atmosphere.
  • Stay informed about new products, services, and store policies to provide knowledgeable assistance.
  • Participate in training sessions and contribute to a collaborative and supportive work environment.

What We’re Looking For:

  • Previous experience in a retail or customer service role is preferred but not required.
  • Strong communication and interpersonal skills with a friendly and approachable demeanor.
  • A customer-focused attitude with a passion for delivering excellent service.
  • Ability to work effectively as part of a team and handle tasks independently.
  • Strong organizational skills and attention to detail.
  • Proficiency in using point-of-sale (POS) systems and basic computer skills.
  • Flexibility to work various shifts, including weekends and holidays as needed.
  • Enthusiasm for the entertainment industry and a commitment to staying informed about our products.

What We Offer:

  • Competitive salary and benefits package.
  • A supportive and dynamic work environment.
  • Hands-on experience in retail and customer service within the entertainment industry.
  • A friendly and collaborative team atmosphere.
  • Opportunities for growth and advancement within the company.

How to Apply:

To be considered for the position, please send your CV and a cover letter detailing your interest and relevant experience.


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