Retail Sales Assistant

7 days ago


Brighton and Hove, United Kingdom Carters Domestic Appliances Full time

**About us**

Carters Domestic Appliances is a small business in Brighton and Hove. We are professional, agile, innovative, and our goal is to sell and install domestic appliances across Sussex..

Our work environment includes:

- Modern office setting
- Food provided
- Company perks
- On-the-job training
- Safe work environment

'''Job Overview:
We are seeking a dynamic and customer-focused Retail Sales Assistant to join our team. We are a Euronics dealer based in Brighton who specialise in Large to Small domestic appliances. As a Retail Sales Assistant, you will be responsible for providing exceptional customer service, promoting and selling products, and ensuring a positive shopping experience for our customers. Target based commission structure, if the right products and brands are sold then additional pay in pay packet.

**Responsibilities**:

- Greet customers and assist them in finding the right products
- Provide product information and answer any questions or concerns
- Assist customers with purchases, including processing transactions and handling cash
- Maintain a clean and organized sales floor, ensuring products are properly displayed
- Monitor inventory levels and restock merchandise as needed
- Collaborate with team members to achieve sales targets and goals
- Upsell and cross-sell products to maximize sales opportunities
- Resolve customer complaints or issues in a professional and timely manner

Qualifications:

- Previous retail sales experience is preferred but not required
- Strong communication skills in English
- Basic math skills for cash handling and inventory management
- Excellent time management skills to prioritize tasks effectively
- Ability to work in a fast-paced environment while maintaining attention to detail
- Proficient phone etiquette for answering customer inquiries or taking orders
- Strong organizational skills to maintain an orderly sales floor

**Salary**: £11.50-£13.50 per hour

Expected hours: 42.5 per week

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Store discount

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 3 years (preferred)
- customer service: 3 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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