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Senior Administrator Technical Cardiology
3 months ago
Job summary
Do you have exceptional organisational skills? Experience of working with databases and healthcare systems? Are you looking for a role where you can use your experience and skills to improve patient care? If so we may have the job for you.
Technical Cardiology have a vacancy for an administrator to assist with our busy diagnostic service across QMC and City Campus.
The Technical Cardiology Department at NUH performs over 40,000 Diagnostic tests each year. This is an exciting time to join our team. We are currently working through a large service development project with the technical support staff and admin/reception team. This new role is pivotal to this service improvement.
Main duties of the job
The successful applicant will be responsible for providing administrative support to the service.
The successful candidate will be responsible for maintaining data bases, booking appointments, sending results and being a point of contact for queries from both patients and colleagues.
You will work closely with the administrative and clinical teams to ensure we continue to provide 1st class care for our patients.
About us
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a careerWe particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job description
Job responsibilities
Scheduling appointments
Maintaining data basesDealing with queries from colleagues and patientsPreparing clinicsSending resultsHighlighting delays
Welcoming patients to the department.
Person Specification
Training/Qualifiactions
Essential
4 GCSE's or equivalent including English and Math.
Desirable
Basic Life support Microsoft Qualification
Experience
Essential
Previous healthcare work experience. Previous work with the general public Familiar with Microsoft Outlook, Excel and Word
Desirable
Voluntary care work Experience of hospital systems
Communication and relationship skills
Essential
Ability to work under pressure and escalate issues to senior colleagues/line managers on all aspects of the service Good patient care skills, being able to communicate with patients, staff and visitors.