Business Support Administrator

2 weeks ago


Exeter, United Kingdom Devon Partnership NHS Trust Full time

Job summary

We have an exciting opportunity for a Business Support Administrator to support the West of England Specialist Gender Identity Clinic (WESGIC). Are you a team player who likes a challenge? Have you got the skills to support our busy, interesting professional team? If so this role may be right for you so why not apply and become part of our friendly service.

Main duties of the job

This role is interesting and varied; from generating letters, taking phone calls from clients and external providers, providing admin support in team meetings, processing referrals, uploading and updating patient records and any ad hoc duties.

We are looking to recruit somebody who has:

Efficient manner

Friendly, approachable and able to build positive relationships

Strong organisation, interpersonal and communication skills

Strong initiative and adaptability

Able to cope with unexpected changes in routine

Motivated with good attention to detail

Able to work independently and as part of a team

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Job description

Job responsibilities

Please see attached Job Description and Person Specification which will provide further information on this role.

Person Specification

Qualifications

Essential

RSA 3 Word Processing or equivalent level of experience in practice. NVQ3 in administration or equivalent level administrative knowledge and experience GCSE English or equivalent Evidence of continuing professional and personal development

Desirable

Shorthand or Speedwriting ECDL (European Computer Driving Licence).

Experience

Essential

Excellent organisational skills. Ability to prioritise workload and adapt to change when required Previous experience of working within an administrative or secretarial team Experience of dealing with confidential and complex information Previous experience of working in a Healthcare or Social Care administrative setting

Desirable

Ability to take accurate formal and informal minutes Demonstrate good numeracy and literacy skills

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