Helpdesk Administrator, Academic Section

Found in: Talent UK C2 - 2 weeks ago


Colchester, United Kingdom University of Essex Full time

**Please note that this vacancy is being advertised on a rolling basis. Applications will be reviewed weekly and interviews scheduled on a regular basis whilst the role continues to be advertised. Potential applicants should be aware that the University reserves the right to withdraw this role at short notice if the position is filled early.**

Department

The Academic Section is part of the University’s Professional Services and is headed by the Academic Registrar. The Section is responsible for managing all aspects of student and academic administration in partnership with Departments, Schools and Faculties. It plays a central role in delivering the University’s commitment to excellence in education across the institution through the development and implementation of the University-wide projects and the development, review and implementation of effective policy in support of the University’s academic mission. The Section is also the guardian of the student experience and leads, promotes and embeds the institutional commitment to putting students at the heart of everything we do.

The Student Life Directorate is part of the Academic Section and encompasses Student Development, Student Wellbeing and Inclusivity, and Student Services; all of which support student progression, success and graduate employability. We are committed to innovation and continuous enhancement within our services and to working collaboratively across all areas of the University, and beyond, for the benefit of our students.

The Student Development service enables an integrated approach towards student skills development, through the delivery of employability and careers services, academic skills support and student engagement expertise, in order to ensure that every student has the skills and experiences necessary for success in securing a good degree outcome and a successful graduate employment outcome.

Duties of the Role

You will provide a friendly and welcoming first point of contact for students, practice staff, and university-based staff managing the use of an electronic practice assessment document (ePad) for health and social care students across different Schools.

Duties will include monitoring, answering, and escalating queries raised in relation to assessment in practice placements; providing ePad administrative support to ensure that data and information is correct and accurate for users on their ePad software, including the administration of new & existing cohort accounts on ePad’ and the creation of reports via the ePad.

There are two permanent, full-time posts available.

Skills and qualifications required

You will be able to work in team and independently and have skills in administration, customer service, communication, and experience of using databases and Microsoft Office. You will have A level or NVQ Level 3 qualifications and a sound understanding of Information Technology software use.

At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.


  • Senior Compliance Manager, Academic Section

    Found in: Talent UK C2 - 2 weeks ago


    Colchester, United Kingdom University of Essex Full time

    Academic SectionAt the University of Essex, student success is at the heart of our mission. We are proud to offer a transformational, research-led education to our students, who are not defined or constrained by their past but welcomed on the basis of their potential. We support them to shape and fulfil their ambitions and to achieve outstanding outcomes.We...

  • Tax Assistant

    Found in: Talent UK C2 - 2 weeks ago


    Colchester, United Kingdom University of Essex Full time

    Do you have an eye for detail and enjoy working with figures? Are you AAT qualified or nearing completion of your AAT qualification? Have you completed the first levels of ACCA? Are you looking for support in obtaining your AAT/ACCA qualifications? If you are interested in taxation and VAT and looking to start or develop your career in taxation and VAT, this...

  • Supervisor - Student Information Team, Academic Section

    Found in: Talent UK C2 - 2 weeks ago


    Colchester, United Kingdom University of Essex Full time

    Do you have line management and customer service experience?Are you passionate about helping others?We are looking for a supervisor to manage an enthusiastic team of advisers and help lead the delivery of flagship services to our students in our Student Information Team. As part of the Student Life Directorate, the Student Information Team covers a wide a...


  • Colchester, United Kingdom University of Essex Full time

    DepartmentAn exciting opportunity has arisen in the Research and Enterprise Office for a highly motivated and proactive Research Support Administrator to work as part of an expanding team delivering a high-quality Pre-Award support service to the University’s academic community involved in research grant application activity.Duties of the RoleA key part of...


  • Colchester, United Kingdom University of Essex Full time

    **Job Title: Engagement and Administrative Assistant** **Department** University of Essex Campus Services Limited is a wholly owned subsidiary of the University of Essex, created in 2010 to manage its diverse range of commercial functions. Accommodation Essex at the University of Essex are committed to delivering great service to our customers. We believe...

  • Administrator (Doctoral Training Partnerships)

    Found in: beBee jobs GB - 3 weeks ago


    Colchester, Essex, United Kingdom University of Essex Full time

    DepartmentLocated within the Postgraduate Research Education (PGRE) team at Essex, are two Doctoral Training Partnerships (DTPs), both of which are funded by the Economic and Social Research Council (ESRC) and coordinated by the University of Essex: the first, the South East Network for Social Sciences (SeNSS)DTP unites ten universities: City University;...

  • Data Administrator

    4 days ago


    Colchester, United Kingdom Informa Global Support Full time

    Company Description Informa is a leading business intelligence, events, and academic publishing business operating in the Knowledge and Information Economy. We are listed on the London Stock Exchange and a member of the FTSE 100. We operate in more than 30 countries and employ over 11,000 people globally. Informa’s leading brands and expert teams create...


  • Colchester, United Kingdom Kaplan International Full time

    **College Services Advisor** **£22,000 Per annum + benefits** The College Services team play a vital role covering all aspects of the student life-cycle, from registration, to course completion. The team provides support across a range of areas, including academic and quality assurance, student progression, compliance, student wellbeing and...


  • Colchester, United Kingdom University of Essex Full time

    **Purpose of the Job** To provide a quality, customer focused service to all areas of the University, including portering, external cleaning and waste and recycling services. The role includes carrying out regular health and safety checks. **Duties of the Role** The duties of the post, some of which will require physical effort such as standing for long...


  • Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    Are you looking for a career in HR? This is a varied and enjoyable role, where you will be providing initial advice and support to both clinical and non-clinical areas within the Trust. The role will involve advising staff and managers on terms, conditions and policies as well as providing admin support to the Employee Relations Team on a range of casework...

  • Cleaner

    Found in: beBee jobs GB - 3 weeks ago


    Colchester, Essex, United Kingdom University of Essex Full time

    DepartmentUniversity of Essex Campus Services Limited is a wholly owned subsidiary of the University of Essex, created in 2010 to manage its diverse range of commercial functions.Accommodation Essex at the University of Essex are committed to delivering great service to our customers. We believe that we can best achieve this through highly valued and...

  • Lecturer

    Found in: beBee jobs GB - 3 weeks ago


    Colchester, Essex, United Kingdom University of Essex Full time

    The School of Health and Social Care has an excellent reputation for teaching and research. Our academic members of staff include occupational therapists, speech and language therapists, psychological therapists, nurses, social workers, oral health practitioners and sociologists. The School is run over two campuses: Southend and Colchester. Academic staff...


  • Colchester, United Kingdom Informa Global Support Full time

    Company Description Informa is a leading business intelligence, events, and academic publishing business operating in the Knowledge and Information Economy. We are listed on the London Stock Exchange and a member of the FTSE 100. We operate in more than 30 countries and employ over 11,000 people globally. Informa’s leading brands and expert teams create...

  • P2p Specialist

    2 weeks ago


    Colchester, United Kingdom Informa Global Support Full time

    Company Description Informa is a leading business intelligence, events, and academic publishing business operating in the Knowledge and Information Economy. We are listed on the London Stock Exchange and a member of the FTSE 100. We operate in more than 30 countries and employ over 11,000 people globally. Informa’s leading brands and expert teams create...

  • General Foreman

    Found in: Whatjobs ES C2 - 1 week ago


    Colchester, United Kingdom John Sisk And Son Full time

    General Foreman - UK Civil Engineering Division. ColchesterRole We are recruiting for a Freelance General Foreman to join our UK Civils Division in the South on our National Highways Concrete Road Framework in Colchester. You will be responsible for supervising the works on a section of the site as instructed by the Works Manager and Site Agent, overseeing...

  • Cleaner (Day Nursery)

    Found in: beBee jobs GB - 3 weeks ago


    Colchester, Essex, United Kingdom University of Essex Full time

    DepartmentUniversity of Essex Campus Services Limited is a wholly owned subsidiary of the University of Essex, created in 2010 to manage its diverse range of commercial functions.Accommodation Essex at the University of Essex are committed to delivering great service to our customers. We believe that we can best achieve this through highly valued and...

  • General Foreman

    Found in: Talent UK C2 - 3 weeks ago


    Colchester, United Kingdom John Sisk and Son Full time

    General Foreman - UK Civil Engineering Division. Colchester Role  We are recruiting for a Freelance General Foreman to join our UK Civils Division in the South on our National Highways Concrete Road Framework in Colchester. You will be responsible for supervising the works on a section of the site as instructed by the Works Manager and Site Agent,...


  • Colchester, United Kingdom University of Essex Full time

    **Job Title**:Team Clean Supervisor **Contract**:Permanent, Part-Time **Hours**:21 hours per week - 11.30am - 5pm Friday and 5.15am - 1.45pm Saturday and Sunday **Purpose of job**: Lead, manage and motivate Soft FM operational staff to provide a quality customer focused service to the academic and residential estate. Ensuring that Soft FM Services are...


  • Colchester, United Kingdom University of Essex Full time

    **Job Title and Grade**:Team Clean Supervisor, **Contract**:Permanent, Full-Time **Hours**:38 hours per week to be worked - 8.30am - 5.00pm Monday to Friday **Salary**:£21,197 - £23,715 + on call allowance **Purpose of job**: Lead, manage and motivate Soft FM operational staff to provide a quality customer focused service to the academic and...

  • Housekeeper

    Found in: beBee jobs GB - 3 weeks ago


    Colchester, Essex, United Kingdom University of Essex Full time

    DepartmentUniversity of Essex Campus Services Limited is a wholly owned subsidiary of the University of Essex, created in 2010 to manage its diverse range of commercial functions.Accommodation Essex at the University of Essex are committed to delivering great service to our customers. We believe that we can best achieve this through highly valued and...