Practice Manager

4 weeks ago


Newcastle upon Tyne, United Kingdom Newburn Surgery Full time

Job summary

Are you anexcellent people and operational manager who would like to lead a friendly andsupportive team? Come and join our fantastic, popular GP practice.

We arelooking for an experienced manager who will work closely with partners to setthe strategy for the ongoing successful development of the practice and toensure the safe, effective and financially intelligent running of the businesswith a focus on high quality patient care.

You will beresponsible for managing practice finance, patient services, premises management, health and safety, compliance with CQC regulation.

You would work closely with our personnel manager who would have responsibility for day to day running of the surgery, staffing issues, HR, QOF and enhanced services.

Main duties of the job

Business& operational management

Contracts,policies

Finances-payroll, insurance, budgeting, finance report, pensions

Obtaining funding

Buildingmanagement-facilities, equipment

Buildsuccessful relationships and ensure regular effective communication withneighbouring practices, the ICB, the PCN, undergraduate and postgraduate training schools, other providers and stakeholders.

Clinicalgovernance- CQC

Health &safety

Complaints,safeguarding

Workwith partners with practice development plan and strategic planning

Agenda andminutes for fortnightly meeting with doctors & nurses

Quarterly (ormore often) strategic/planning meeting with partners

About us

Newburn surgery is situated in Newburn village approximately 5 miles from Newcastle town centre. We are a 7000 patient practice , with 4 GPpartners, 15 members of staff and a good CQC rating. We also have a branch surgery in Lemington. We are lucky to have amultidisciplinary clinical team. We are a teaching practice for student nurses, medical students, F2 doctors and GP registrars. We are an active member of Newcastle Outer West PCN. We are a friendly and happy team who strive to provide best possible holistic care for our patients

Job description

Job responsibilities

Participate in the setting of practice objectives, priorities and targets for action and monitor the implementation of objectives to meet such targets.

Keep up-to-date with any contractual changes and work with partners to develop a plan to achieve any new targets or requirements.

Liaise with the accountants , bank representatives and Health Authority

Oversee day-to-day management of the practice financial systems

Positively contribute to the ongoing financial stability of the practice

Ensure the practice receives any payments owed in a timely fashion

Manage buildings, repairs, fixtures and fittings andmaintenance of exterior. Ensure thebuildings are fit for purpose, adequately maintained and functional

Assess ownperformance and take accountability for own actions

Contribute to theeffectiveness of the team by reflecting on own and team activities and foster aculture of continuous improvement

Work with the partners to prepare thepractice for visits ( from the CQC)

Ensure compliancewith national, NHS and practice data protection guidelines andlegislation

Ensure health andsafety policies and procedures are implemented and regularly reviewed

Represent andadvocate for the practice when dealing with other agencies and within the widerhealthcare sector ( PCN, and ICB)

Person Specification

Qualifications

Essential

Management experience in an organisation of similar size and complexity. Strong people leadership skills. Ability to work and use initiative to resolve issues but escalate problems or questions as appropriate. Strong customer service ethic and skills. Well organised with the ability to prioritise and balance conflicting priorities. Negotiation and conflict management. Ability to work under pressure. Team builder, strong relationship management (internal and external). Able to take direction from the partners and implement priorities. Strong IT skills (including use of Word, Excel, email, calendars, etc). Basic financial literacy and ability to understand practice accounts

Desirable

Experience in healthcare. Management qualifications
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