Catering Supervisor

3 months ago

Wigan, United Kingdom Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Full time

Choose Well - Choose WWL

Job overview

We are looking for a dynamic Catering Supervisor. The post holder is responsible for the supervision of meal service to patients, staff and visitors.

The candidate should demonstrate a passion for food and great customer care skills that will deliver high standards of care with compassion to both patients and customers, Strong leadership skills are desirable. 

*Applicants who have already received feedback that they are unsuitable for the position need not apply - unless they have taken steps to strengthen their application to demonstrate and evidence how you meet the essential criteria since that decision.*

Main duties of the job

Ensure meals are produced to the highest standards, following food safety legislation and protocols; under the direction of the Assistant Catering Manager.

Complete and manage paperwork and documents associated with the delivery of service. Support and assist the Assistant Catering Managers as required. 

Working for our organisation

Choose Well – Choose WWL

Wrightington, Wigan and Leigh NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

Good basic salary plus an attractive package of benefits which include:

Excellent Pension & Life Assurance Package (over 20% employer contribution) Excellent annual leave entitlements 27 to 33 days per annum dependent upon service. Birthday Leave. Paid occupational maternity, paternity, and adoption leave dependent upon service. Training opportunities and eLearning resources. Health and wellbeing support. Career Progression opportunities within Estates & Facilities and the NHS. Access to salary sacrifice schemes for items such as lease vehicles and buy a bike schemes. NHS Discount schemes to access hundreds of discounts and savings from everything to High Street Stores to restaurants, family holidays and more. Long Service Awards.

Detailed job description and main responsibilities

Organisation of the Kitchen and Associated areas. Allocation of work to Catering Assistants. Supervision of food production and service, including the satisfactory completion of monitoring forms Responsible for ensuring preparation, cooking and service of meals occurs to strict timetables and deadlines.  Ensure all meals conform to the correct recipe, quantity, quality and appearance. Forecast menu requirement based on historical data Checking monitoring /audit forms for accuracy and to ensure remedial action has been taken. Ensure adherence to Food Safety Legislation and local codes of practice.  In the event of a Major Incident or critical failure, the correct procedures are followed and action is taken so meal service can be continued.  Assist management in the planning of menus and recipes. Assist management in the production of food safety protocols including Critical control points. Understand the need for special therapeutic and cultural dietary requirements. Attend relevant meetings. Production and management of relevant paperwork to support the business of the Trust.

Person specification

Qualifications

Essential criteria

Educated to GCSE or equivalent level for example functional skills level 2 CIEHO Intermediate Food Hygiene Certificate, or equivalent 706/1/2 City & Guilds or eqyuivalent

Desirable criteria

CIEHO Advanced Food Hygiene IOSH Supervisory Qualification

Experience

Essential criteria

Quality Monitoring of food production Substantial experience of large scale catering operation

Desirable criteria

Previous experience of a cook chill system Previous experience as a supervisor including in an acting up role

Skills

Essential criteria

Excellent communication and organisational skills Ability to organise and prioritise day to day tasks Ability to use a variety of large scale equipment Ability to work under pressure Use of computer systems snd packages Work to deadlines Customer care skills with the ability to communicate with a range of people including patients and service users

Knowledge

Essential criteria

Knowledge of key temperature controls and food safety Knowledge of Cook chill An understanding of the importance of supervision

Desirable criteria

Knowledge of audit procedures (including income through the shops ) Knowledge of HR policies and procedures

Additional

Essential criteria

Work unsociable hours Flexibility to provide cover for colleagues Ability to travel independently between sites Speak English to an appropiate standard relevant to their role with confidence and accuracy using correct sentence styructures and vocabulary and without hesitation

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