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IT Delivery Manager

2 months ago


Cardiff, United Kingdom International Baccalaureate Full time

IT Delivery Manager

Salary: Competitive

Job Type: Full-Time, Fixed-Term Contract (14 Months) 

Location: IB (International Baccalaureate) Global Centre, Cardiff / The Hague / Singapore / Washington DC

Hybrid working opportunity

About the IB

If you're looking to work for a global organisation with a meaningful mission, and with colleagues all over the world, then the International Baccalaureate (IB) may have the ideal opportunity for you The International Baccalaureate provides world-class educational services to over 5,500 schools across 159 countries. A career at IB is not just a job; it’s an opportunity to work with an innovative world leader in education services and contribute to our 50-year mission of creating a better and more peaceful world. Apply now to join our global organisation where we empower our employees to thrive and make a difference.

About the Job

The Delivery Manager is responsible for the successful delivery of projects, products, or services. This role involves overseeing the planning, implementation, and tracking of specific short-term or long-term projects. The Delivery Manager ensures that projects are completed on time, within budget, and to the required quality standards.

Key Responsibilities

Project Planning and Management:  • Describe the project scope, goals/outcomes, and deliverables in collaboration with senior management and stakeholders. Develop detailed project plans, schedules, and resource allocation to the tasks. Coordinate internal resources and third parties/vendors. Monitor and manage inter-project/program dependencies  Execution and Monitoring:  • Ensure that all projects are delivered on time, within the scope, and within budget. Monitor project performance. Perform risk management. Report into the wider project portfolio by providing succinct & clear project status  Team Management:  • Lead, coach, and motivate project team members consisting of a cross-functional team of professionals, such as developers, designers, and product owners. Assign tasks and responsibilities to project team members and oversee their performance. Provide guidance and mentorship to team members to help them develop their skills.  Stakeholder Communication:  Act as the main point of contact for project stakeholders. Provide regular updates to senior management and stakeholders on project status, risks, and issues. Manage stakeholder expectations. Identify and resolve issues that may arise during the delivery process.  Quality Assurance:  Implement and maintain quality assurance processes and standards, including adoption of IB methodologies, tools, standards and processes. Conduct post-project evaluations. Budget and Resource Management:  Manage project budgets and ensure efficient resource utilization. Track project expenditures and negotiate with vendors and suppliers as needed.  Continuous Improvement:  Identify areas for improvement and implement best practices for project delivery.  Stay updated with the latest industry trends and project management methodologies.

About You

Bachelor's degree in a relevant field; Master's degree or Program Management certification preferred. Successful project implementation experience with budgets of at least USD 15M. Proven experience as a program manager or in a similar role. Strong software application project management and leadership skills. Excellent communication and interpersonal abilities. Problem-solving and decision-making capabilities. Knowledge of program management software and tools. Familiarity with industry best practices and standards. Wide IT experience including background in software applications People leadership experience

In addition to your salary, we offer an attractive range of benefits including:

10% employer pension contribution Enhanced family friendly benefits 25 Days annual leave, plus public holidays, with the choice to buy up to 5 days additional annual leave Life assurance 4x annual salary IB Pension 401k Match Flexible working hours Paid volunteering leave Excellent continuous professional development 1.5 % Flexible benefits allowance Health and wellness schemes Cycle to Work scheme Discounts on a range of products, including days out Cash back opportunities available from a wide range of retailers Employee Assistance Programme Free on-site car parking

Applications are being received until 10 September 2024

We are committed to building a working environment that values respect, diversity, and compassion. The International Baccalaureate is proud to be an equal opportunities employer and we welcome applications from all suitably qualified applicants.