IT Service Desk Engineer

1 month ago


Horsham, United Kingdom Schroders Full time

JOB SUMMARY


This position is responsible for the support of the Benchmark group users, sites, computers and related systems.


RESPONSIBILITIES


(This is not an exhaustive list of the duties to be performed. Job descriptions do not limit the tasks that an employee may reasonably be requested to perform. Changes in job descriptions may be necessary as the needs of the Organization change over time.)


ESSENTIAL SKILLS OR EXPERIENCE


DESIRABLE SKILLS OR EXPERIENCE


• Knowledge of creating, deploying and managing Windows 10 images and patching application in an enterprise organisation using MDT/WDS.
• Skills implementing Windows 10 as a service (automating upgrades/patching).
• Microsoft MTA certification(s).
• Knowledge of ServiceNow ticketing system.
• Knowledge of ITIL concepts and ITSM best practices.



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