KAM - Key Acct Mgr (Chicago, IL)

4 weeks ago

London, United Kingdom RS Group plc Full time

We are RS Group.

RS Group is a global integrated omni-channel solutions partner for industrial B2B customers who design, build, and maintain industrial equipment and operations. We are a FTSE 100 company with £2 billion in revenue, operating in 32 countries, shipping 60,000 parcels a day to over 1.2 million customers worldwide.

Our Vision is to be first choice for all our stakeholders, and we know that starts with our people. At RS we want everyone to show up to work as themselves and know that they will be supported and encouraged to develop and grow. We want work to be a place that excites and empowers, a place where you can be passionate and challenge people to think differently. 

We want to hire the best talent, people who share our values and understand that when we act with respect and humility, we can do great things. That’s why we’ve put our purpose at the heart of our organisation, we want to make amazing happen for a better world. We empower our people to make a difference, innovate to make more possible and deliver to make it happen.

Key Account Manager

Job Description

Developing a solid and trusting relationship between major key clients and company Resolving key client issues and complaints Developing a complete understanding of key account needs Anticipating key account changes and improvements Managing communications between key clients and internal teams Assist and coordinate account team assigned to each client Strategic planning to improve client results Assist our National Accounts Directors in negotiating contracts with client and establishing timeline of performance Collaborating with sales team to maximize profit by up-selling or cross-selling Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training Meeting all client needs and deliverables according to proposed timelines Analyzing client data to provide customer relationship management Expanding relationships and bringing in new clients

Location: Chicago, IL

Remote/Office Location/Hybrid: Hybrid

Employment Type: Full-Time

About the role

The Key Account Manager is responsible for handling the most important client accounts in a company. These accounts make up the highest percentage of company income, and the key account manager must build and maintain a strong relationship with the client. They will be the lead point of contact for all key client matters, anticipate the client’s needs, work within the company to ensure deadlines for client are met, and help the client succeed. The key account manager will also bring in new business from existing clients or contacts and will develop new relationships with potential clients.

What we’re looking for

Essential

Bachelor’s degree in marketing, business administration, sales, or relevant field Four to five years’ previous work experience in sales, management, key account management, or relevant experience Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person Basic computer skills, and experience with CRM software and the Microsoft Office Suite, with emphasis on superior Excel skills. Able to analyze data and sales statistics and translate results into better solutions Strong negotiation skills, with ability follow-through on client contracts Proven results of delivering client solutions and meeting sales goals

A bit about you

As a professional representing RS Group, we insist on exceptional standards, a sense of urgency, and a commitment to add value for our customers. You’ll need an exceptional work ethic, an inherent technical aptitude, and the ability to build and strengthen relationships with our customers. 

Are you ready to explore the possibilities?

  • Chicago Key Account Manager Role

    3 weeks ago

    London, Greater London, United Kingdom RS Group plc Full time

    We are RS Group, a global integrated omni-channel solutions partner for industrial B2B customers.Our vision is to be the first choice for all our stakeholders. We believe that starts with our people, and we want everyone to feel supported and empowered to grow.The Key Account Manager role is crucial in building strong relationships with major clients. This...

  • Senior Setting Out Engineer

    1 week ago

    London, United Kingdom MGR Recruitment Ltd Full time

    Senior Setting Out Engineer Greater London Salary: 55k-80k based on experience and level. About the Role: We’re looking for an experienced Setting Out Engineer on behalf of our client, a trusted leader in the field of precision setting out and geospatial services. If you have a passion for accuracy and a knack for problem-solving, this is a fantastic...

  • Apprentice Bookkeeper

    6 months ago

    London, United Kingdom mgr Full time

    If you relish the buzz of a fast-paced environment, we are looking for an Apprentice Bookkeeper to join our thriving team. If you want to work on great clients within a reputable firm, whilst continuing your professional and personal development, this could be the role for you. **About mgr** With over 40 years of expertise, we're an ambitious...

  • Senior Bookkeeper

    6 months ago

    London, United Kingdom mgr Full time

    If you relish the buzz of a fast-paced environment, our Business Management Department is looking for a Senior Bookkeeper to join our thriving team. If you want to work on great clients within a reputable firm, whilst continuing your professional and personal development, this could be the role for you. **About mgr** With over 40 years of expertise, we're...

  • Land and Utility Consultant

    1 day ago

    London, Greater London, United Kingdom MGR Recruitment Ltd Full time

    Land and Utility ConsultantMGR Recruitment Ltd seeks an experienced Land and Utility Consultant.As a Land and Utility Consultant, you will work closely with clients to understand their project requirements and provide expert advice on land and utility management. The role involves conducting utility surveys, identifying underground utilities, and creating...

  • Utility Mapping Specialist

    1 day ago

    London, Greater London, United Kingdom MGR Recruitment Ltd Full time

    Utility Mapping SpecialistMGR Recruitment Ltd is seeking an experienced Utility Mapping Specialist.This role involves utilising survey data to create accurate utility maps and reports for clients. As a Utility Mapping Specialist, you will work closely with project managers, engineers, and clients to ensure that project requirements are met.The successful...

  • Geospatial Surveyor

    1 day ago

    London, Greater London, United Kingdom MGR Recruitment Ltd Full time

    Geospatial SurveyorMGR Recruitment Ltd is seeking a Geospatial Surveyor to join their team.As a Geospatial Surveyor, you will be responsible for conducting utility surveys using ground penetrating radar (GPR), electromagnetic locators, and other surveying equipment. You will also coordinate with project managers, engineers, and clients to understand project...

  • Restaurant Receptionist

    2 weeks ago

    London, United Kingdom Il Gattopardo Full time

    Are you ready to take your career to the next level?We're excited to share an incredible opportunity to join our dynamic team!If you're passionate about hospitality, thrive in a fast-paced environment, and are looking for a role where your skills and creativity will shine, keep reading. This could be the perfect step for your career!Company overview:Il...

  • Executive Pastry Artisan

    2 hours ago

    London, Greater London, United Kingdom Il Gattopardo Full time

    Il Gattopardo: A Premier London Restaurant OpportunityWe are seeking an exceptional Pasty Chef de Partie to join our team at Il Gattopardo, a renowned London restaurant. As a key member of our culinary team, you will be responsible for crafting exquisite desserts and pastries that delight our discerning customers.The successful candidate will have a proven...

  • KAM/Senior KAM

    7 days ago

    London, United Kingdom Healthcare Businesswomen’s Association Full time

    This is a secondary care sales role responsible for achieving sales targets by promoting and selling the Novartis Breast Cancer product covering the areas below. We are open to different levels of experience and the role may be titled Senior KAM depending on experience. Visa or relocation support are not available for this role. Develop account plans for...

  • KAM/Senior KAM

    1 week ago

    London, United Kingdom Healthcare Businesswomen’s Association Full time

    This is a secondary care sales role responsible for achieving sales targets by promoting and selling the Novartis Breast Cancer product covering the areas below. We are open to different levels of experience and the role may be titled Senior KAM depending on experience. Visa or relocation support are not available for this role. Develop account plans for...

  • Pastry Artisan Team Lead

    1 day ago

    London, Greater London, United Kingdom Il Gattopardo Full time

    Unleash Your Pastry Potential at Il GattopardoAs a Pastry Artisan Team Lead, you'll play a key role in driving our culinary team's success in the heart of London. With your expertise and passion for pastry arts, you'll inspire and guide our junior team members to deliver exceptional desserts and pastries that exceed our guests' expectations.This role...

  • Supervisor

    4 months ago

    London, United Kingdom Il Gattopardo LTD Full time

    Our new luxury lifestyle concept, Il Gattopardo, is looking for a Supervisor to join our team.Company overview:Il Gattopardo, LondonLaunched September 2023 in Mayfair we are looking for a Supervisor to join our team. We will be working with the finest ingredients from across the country and in a vibrant kitchen, full of talent. It’s an exciting...

  • Restaurant Manager

    3 weeks ago

    London, United Kingdom Il Gattopardo LTD Full time

    Are you ready to take your career to the next level?Step into the world of luxury and innovation with IlGattopardo, our exciting new lifestyle concept! We’re on the lookout for apassionate and dynamic Restaurant Manager to join our team and play a key role in delivering exceptionalexperiences to our guests. If you’re ready to be part of...

  • Head Waiter/Waitress

    3 months ago

    London, United Kingdom Il Gattopardo LTD Full time

    Our new luxury lifestyle concept, Il Gattopardo, is looking for a Head Waiter to join our team.Company overview:Il Gattopardo,LondonLaunched September 2023 in Mayfair we are looking for a Head Waiter to join our team. We will be working with the finest ingredients from across the country and in a vibrant kitchen, full of talent. It’s an exciting...

  • Commis Waiter

    2 months ago

    London, United Kingdom Il Gattopardo LTD Full time

    Our new luxury lifestyle concept, Il Gattopardo, is looking for a Commis Waiter to join our team.Company overview:Il Gattopardo, LondonLaunched September 2023 in Mayfair we are looking for a Commis Waiter to join our team. We will be working with the finest ingredients from across the country and in a vibrant kitchen, full of talent. It’s an exciting...

  • Waiter

    4 months ago

    London, United Kingdom Il Gattopardo LTD Full time

    Our new luxury lifestyle concept, Il Gattopardo, is lookingfor a Waiter to join our team.Company overview:Il Gattopardo, LondonLaunched September 2023 in Mayfair we are looking for a Waiter to join our team. We will be working with the finestingredients from across the country and in a vibrant kitchen, full of talent.It’s an exciting opportunity for...

  • Pastry Culinary Specialist

    3 weeks ago

    London, Greater London, United Kingdom Il Gattopardo LTD Full time

    Unlock Your Pastry Potential at Il Gattopardo LTDAs a Pastry Chef de Partie, you will play a key role in creating an exceptional culinary experience for our guests. Our restaurant, Il Gattopardo LTD, is renowned for its innovative Italian cuisine, blending traditional flavors with modern techniques.Key Responsibilities:Collaborate with the Head Pastry Chef...

  • Runner

    6 months ago

    London, United Kingdom Il Borro Tuscan Bistro London Full time

    **The Venue** Il Borro Tuscan Bistro London is the third restaurant opening from the brand, following its first outpost in Florence, and its second in Dubai, and will be led by Orange Hospitality, the award-winning F&B operator. Originating from the illustrious Ferragamo family, the Il Borro estate is located in Tuscany and promotes an organic farm-to-table...

  • Master Pastry Artisan

    3 weeks ago

    London, Greater London, United Kingdom Il Gattopardo Full time

    Job OverviewWe are seeking a highly skilled and experienced Pastry Chef de Partie to join our team at Il Gattopardo in London.This is an exciting opportunity for the right candidate to grow and develop their career in a dynamic and fast-paced culinary environment.The successful candidate will have a proven track record of creating exquisite desserts and...