Clinical Trials Data Officer-HCA

2 weeks ago

Worcester, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

Job summary

PLEASE NOTE - WE ARE RECRUITING TO TWO VACANCIES

An exciting opportunity has arisen for two Clinical Trials Data Officers / HCAs to join our Research and Innovation department, providing support to our Central Research Team for a varied portfolio of research studies. We are committed to supporting research that is relevant and accessible to our patients. Through clinical research we can assess the efficacy of new medication, diagnostics, and treatment regimes. This helps to build the evidence for new approaches to improve patient care.

Main duties of the job

This role will support the work of the research delivery team through administrative and clinical support for research studies in a range of specialties, including Reproductive Health and Midwifery, Surgery, Gastroenterology, Anaesthesia and Critical Care. Working closely with clinical colleagues, you will provide support for day-to-day research delivery activities, ensuring the requirements of study protocols and legislation are met.

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

Best services for local people Best experience of care and best outcomes for our patients Best use of resources Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Job description

Job responsibilities

Key Duties

Clinical

Screen patient notes to identify patients who may be eligible for a clinical trial, including use of Information Systems Organise patient appointments Undertake basic patient observations within a clinic setting, including blood pressure, pulse rate, respiratory rate Phlebotomy Book trial specific investigations and procedures Collect prescriptions Randomisation of patients into different trial arms Record laboratory results, treatments and other necessary clinical information onto electronic databases Process patient samples and organise their shipment Explain and distribute patient quality of life questionnaires and diaries Liaise with pharmacy to coordinate trial drugs Answer telephone and respond and coordinate patient queries sensitively and professionally Coordinate any clinical queries as appropriate Maintain patient records Write to, telephone and email patients Disseminate patient experience survey Consent, under direction and with appropriate training into research studies Contribute to patient and public involvement and engagement activities

Administrative

Provide general administrative support to research delivery teams Disseminate information to consultants regarding new trials Assist with the completion of Expressions of Interest and site feasibility questionnaires Assist in the set-up of trials on site, localisation of study documents, co-ordination of meetings Coordinate and provide information as part of the assess, arrange and confirm R&I processes Set up the site file, electronic files and other documents as needed for the study Create patient tracking systems using digital resources (excel or other) Coordinate and disseminate amendments including preparation of any updated paperwork Update the research management databases, including EDGE Liaise with trial units and commercial sponsors to coordinate trial activities Coordinate the close out of trials Arrange archiving as per standard operating procedures Liaise with trial personnel for timely data capture Plan, organise, prepare and participate in monitoring visits and audits Respond to data queries Maintain financial information and patient records to allow payments to be made Support internal monitoring and quality procedures Review and assist with writing of standard operating procedures relevant to role Maintain office supplies and request new supplies using iPROC Handle petty cash and travel expense claims for patients Attend local and national meetings as required Record relevant meeting notes, minutes and actions, and circulate these appropriately Contribute to service development by actively participating in team meetings General reception duties including answering the telephone, answering queries, managing the research email inbox Maintain awareness of key performance indicators and next steps to achieve them Provide cover to other members of team as relevant to role Liaise with other departments for equipment maintenance, calibration and repair Person Specification

Knowledge and Skills

Essential

Demonstrable good standard of English spelling, punctuation and grammar in application form Computer literacy, including familiarity with MS office word and Excel. Able to use internet and pick up new software Standard keyboard skills Understanding of the importance of confidentiality, dignity and respect in relation to both staff and patients Excellent interpersonal skills can converse with patients and colleagues Ability to transcribe data from one source to another ( written / electronic system onto paper / electronic report) Able to concentrate for long periods of time Meticulous attention to detail and quality Able to follow instructions, guidelines, policies and standards to provide a safe and effective service to others Able to organise themselves to meet competing deadlines Willingness to perform phlebotomy

Desirable

Familiarity with medical or scientific terminology Phlebotomy skills

Qualifications

Essential

English and Maths GCSE, or equivalent Level 3 qualification/s, A'levels, NVQ etc

Desirable

Computer Literacy Course, ECDL, or other experience or qualification ICH GCP (Good Clinical Practice)

Personal Qualities

Essential

Team player and supportive of colleagues, demonstrating civility and respect to colleagues and patients at all times Passionate about research and innovation and improving patient care Able to demonstrate a commitment to equality, diversity and inclusion Aware of own limitations / competence and will seek help and support from others, and be honest about errors made and ways to rectify Patient-focussed, caring, empathetic and compassionate Enthusiasm and willingness to learn Flexible, punctual and reliable to meet the service needs and manage own wellbeing Able to work by themselves in an office / at home by themselves and able to work around others in open plan office Able to be assertive and speak up when disagree in a respectful way Demonstrates the Trusts 4ward behaviours

Experience

Essential

Proficient in MS Office

Desirable

Knowledge of healthcare research Experience working within the NHS HCA experience

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