Senior Guest Relations Manager
4 weeks ago
Senior Guest Relations Manager
Shift Patterns – Varied (Fully Flexible)
Reporting to – Front of House Manager
We treat our people like family and our guests like royalty
Fairmont Windsor Park are looking for a Senior Guest Relations Manager devoted to turning moments into memories for our guests. The successful Senior Guest Relations Manager applicant will manage the overall Guest Relations team, whilst overseeing the goals and objectives of the guest relations department.
Continuously going out of your way to ensure the satisfaction of guests is paramount to the success and continuous results of the Senior Guest Relations Managers to ensure that they are delivering a luxury guest experience.
Duties and Responsibilities -
What we are looking for -
• Previous experience within a similar role
• Demonstrable experience leading a team
• Excellent organization and delegation skills
• Charismatic Lobby presence
What do we offer -
• A very competitive salary
• Generous service charge
• Enhanced holiday allowance after 5 years’ service
• Discounted hotel room rates across our hotels, for you and your friends and family
• Training and career opportunities
• Excellent employee facilities including dedicated restaurant.
• A range of Accor Hotels Benefits
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