Communications Manager – Change

3 weeks ago

London, United Kingdom Viapath Full time

Job overview

A great opportunity to be part of a world-leading pathology network covering internal and external communications.

Do you thrive in fast paced environments and have the experience and gravitas to work directly with leadership to provide hands on communications support?

This role will span both internal and external communications support to SYNLAB UK&I and each of its six businesses, with a specific focus on Synnovis as it enters the final stretch of its five-year transformation programme.

You will enjoy the variety provided by a role where you will be responsible for producing anything from a press release on the world class pathology hub, a key message document for any given facing leadership, newsletter copy for internal channels or an integrated communications campaign.

Reporting directly to the SYNLAB UK&I Director of Communications and Marketing, you will operate within a team of five in Internal Communications at Synnovis and the wider communications network across all SYNLAB UK&I businesses.

You will also have experience in managing communications agency resources, as both the Synnovis and the SYNLAB UK&I side of this role have separate and distinct communications agency remits and support.

For the right self starter who can prove themselves as a superb writer and campaign planner, this role has the potential to evolve in line with the SYNLAB UK&I communications function.

Main duties of the job

This role supports the UK&I Communications & Marketing function, and Synnovis specifically, in both internal and external communications and stakeholder engagement.

Reporting to the SYNLAB UK&I Director of Communications & Marketing, this role will provide advice and support to the Synnovis internal comms and change teams (70%) and SYNLAB UK&I activity (30%).

Working for our organisation

Your development and learning

You will have a suite of learning opportunities available through The Synnovis Way Development programme which is used across Synnovis to enable you to reach your potential, learn new skills and achieve your goals.

This is managed between you and your line manager in line with your own personal and professional development ambitions.

You can apply for finance to drive innovation and service development for the benefit of patients through our Innovation Accelerator Fund.

Detailed job description and main responsibilities

You will play a key role in the delivery of both internal and external stakeholder communications across SYNLAB UK&I and, specifically Synnovis’ transformation into a world-leading, integrated ‘hub and spoke’ pathology network by 2025.

SYNLAB UK & Ireland : Working with SYNLAB UK&I’s Director of Communications & Marketing on the delivery of UK&I communications initiatives, both internal & external. These could include media relations, employee roadshows, social media, thought leadership, issues management, provision of counsel and advice to service areas, as well as UK&I wide employee updates and campaigns (operational performance, HR policies, events, DEI, ESG, business milestones). Synnovis: External communications : Supporting the delivery of a consistent, coherent benefits narrative and details of the clinical impact of each phase of our transition of services into the hub, from 89 laboratories across six Trust sites. Key audiences will include Primary and secondary care audiences (GPs, clinicians, community care), Trust partners, and third party customers, Synnovis communications agency, Customer Engagement and customer services teams Synnovis: Internal communications : Supporting the Head of Internal Comms and HR in ensuring that the workforce change comms plans smoothly dovetail with wider employee communications to: Amplify the reach and awareness of the change narrativeProactively engage with disparate lab locations and cohorts to understand the variety of concerns and sentiment.Champion the change journey and the TOM vision in the most passionate, professional and engaging way, both with internal, Trust and external audiences.

Synnovis is a pathology partnership between SYNLAB UK and Ireland, and the NHS, including sites, Guy’s & St Thomas’ NHS Foundation Trust and King’s College Hospital NHS Foundation Trust, to deliver and transform pathology services across South East London.

The partnership provides services to 1.7 million people living in South East London, as well as to hundreds of thousands of patients from outside the region who use local healthcare services.

The partnership provides diagnostics, testing and digital pathology for hospital trusts, GP services and other healthcare providers.

Currently our offices are based in Paris Garden, Blackfriars SE1, or Francis House, Southwark SE1 however at present these are temporary locations. We expect to move to new offices in the Hub building located in Blackfriars in 2024.

Synnovis’ Corporate HQ; housing our Finance, Procurement, HR, Service Improvement and Business Development teams. We have a relaxed, but professional atmosphere with monthly corporate updates to keep you informed on our progress. Situated 5 minutes from Southwark station you will have easy access to the vibrant South Bank and local amenities.

Person specification

Qualifications

Essential criteria

A Level English language or equivalent

Desirable criteria

Educated to degree level (communications or marketing related subject) Membership of a professional body e.g. IOIC or CIPR

Experience

Essential criteria

Internal and external comms experience (not internal only) Experience in managing PR/ communications agencies and internal stakeholders to deliver to time and budget across large scale projects

Desirable criteria

Agency experience would be ideal to exhibit the familiarity with the pace, volume and juggling of multiple internal clients Experience of working within a similar Pathology organisation or the wider NHS

Skills & Knowledge

Essential criteria

Excellent written and verbal communication skills, with the ability to write content for a wide variety of channels and audiences Rigorous attention to detail and accuracy Previous experience in writing press releases, content for C-suite executives

Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. All applicants are welcome to apply regardless of age, disability, gender, marital status, race, nationality or ethnic origin, religion, or sexual orientation. Equality of opportunity is our policy.

Our Bank workers enjoy competitive market rates and flexible contract assignments across all of our sites, dependent on your availability and location.

For our Permanent workforce w e offer a competitive benefits package.

All employees are entitled to:

Contributory pension scheme Generous annual leave entitlement Ground breaking development
opportunities


Safeguarding children and vulnerable adults . All employees have a responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

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