Medical Secretary
2 months ago
Job summary
We are recruiting for a Medical Secretary who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
The Medical Secretary will be responsible for the provision of an efficient, comprehensive personal assistant and administrative support service to the Consultants and any other members of their teams.
You will be required to cross-cover and support administrative work within the Stroke TIA Clinic and SSNAP Data Team and will be required to work independently using their own initiative and must apply a high degree of confidentiality to all aspects of their work.
Our Values are I nclude, R espect and I mprove. It is important that you understand and refer to our values during your recruitment process and beyond
Main duties of the job
You will be an effective secretary for Stroke Consultants and their medical teams. They will support the Consultants and their teams in ensuring all appropriate typing work is efficiently outsourced and returned, then subsequently dispatched following signature. This could include all letters, reports, summaries, results, insurance claims, GP and Consultant letters and any other work generated by the Consultants and their teams.
You will also be required to cross-cover and support administrative work within the Stroke TIA Clinic and SSNAP data team when required.
About us
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford Mount Vernon Cancer Centre (MVCC), NorthwoodWe have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person Specification
Qualifications
Essential
Educated to minimum GCSE level or equivalent RSA III Pitman or equivalent secretarial qualification
Desirable
AMSPAR Medical Secretary Diploma Shorthand
Previous Experience
Essential
Demonstrable PA and secretarial/administrative experience Managing appointments and diaries Handling telephone enquiries
Desirable
NHS experience Patient administration experience Recent medical secretary experience
Skills
Essential
Excellent communication and presentation skills Excellent verbal/written and interpersonal skill Excellent typing, keyboard and audio-typing skills Ability to work independently and be a team player Methodical and able to prioritise own workload Ability to adapt to change Ability to work well under pressure Confidentiality and sensitivity of approach Enthusiasm, initiative and flexibility Awareness of limitations of experience and role Well-presented application including relevant information for the job
Desirable
Comprehensive understanding of patient needs
Knowledge
Essential
Computer literacy including Word, Excel & MS Email Internet literacy including research tools and outsourcing Medical terminology Organisational structures Lorenzo CIPTS or database knowledge Seeker Dictate IT
Other Requirements
Essential
Understanding of, and commitment to, equality, diversity and inclusion Role model our Trust values every day-
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