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Seafreight Booking Controller
4 months ago
Fast-paced Seafreight environment? Progression path? Look no further
Uniserve is seeking a dynamic, enthusiastic Seafreight Booking Controller to join our team. You'll play a key role in handling import bookings, liaising with origin agents, shipping lines, and our client base.
Do you have:
- 2+ years' experience in seafreight?
- Strong commercial skills and client relationship management?
- Experience calculating costs and sales?
- Incoterms knowledge?
- Excellent communication (written and verbal)?
- Confidence liaising with clients and suppliers
- Strong relationship building skills.
- Confidence in meeting suppliers, clients, domestic or international.
- The ability to travel domestically when required, international travel not essential.
What you will be doing:
- Arrange client bookings with our overseas partners.
- Manage Standard Operating Procedures (SOPs) for clients and partners.
- Update internal systems and resolve customer queries.
- Utilise One World operating system.
- Manage carrier contracts and allocations.
- Support the sales team (including rate updates) during holidays.
- Train and develop the approvals team
- Report on shipping line allocations.
- Follow up on bookings within 48 hours.
- Respond to email queries promptly.
- Ensure cargo movement is cost-effective.
- Work collaboratively and follow company procedures.
This role offers a clear career path and rewards dedication