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  • Building Surveyor

    2 months ago

    Manchester, United Kingdom MSV Housing Group Full time

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  • Building Surveyor

    3 days ago

    Manchester, United Kingdom MSV Housing Group Full time

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    2 months ago

    Manchester, United Kingdom Trinity Estates Full time

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Building Defects Administrator

3 months ago

Manchester, United Kingdom MSV Housing Group Full time

Hours of Work: 35 hours per week

Closing date: 5th July 2024

Interviews: TBC

Are you an experienced Administrator with fantastic customer service skills? Do you have knowledge of a variety of ICT packages including Microsoft and experience of utilising a data management system and Excel? Do you want to work for a business that cares about more than the bottom line? Then this is the opportunity you’ve been looking for

At MSV Housing we’re committed to making sure our customers good quality safe homes and this role is key in making this happen. As a Building Defects Administrator, you will support our Building Defects and Disrepair Team to deliver a first-class repairs service.  You will liaise with our customers, external agencies, contractors and other teams daily. You will be responsible for raising works on our systems and coordinating with contractors. You will provide excellent customer service to our customers by providing regular updates on works and repairs, whilst ensuring all systems are maintained, preparing documentation and coordinating the collation of data as required. 

This is a busy and demanding role where you will utilise excellent customer service skills to liaise with a range of internal and external stakeholder. Through effective time management skills, you will be motivated and enthusiastic taking ownership of problems and challenges to achieve a positive result for our customers.

We offer a range of great benefits including:

  • Flexibility on where you work with home working kit provided 

  • 33 days holiday per year plus bank holidays, and a holiday a buy scheme. 

  • Company pension scheme with up to 10% matched contributions 

  • Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more. 

  • Enhanced sick pay with up to 3 months full pay and 3 months half pay 

  • Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives 

  • Life assurance subject to being a member of our company pension scheme. 

  • Learning and development to support you to develop the skills you need to fulfil your role and progress in your career 

  • Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. 

MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this.