Service Manager

1 month ago

Walsall, United Kingdom Black Country Healthcare NHS Foundation Trust Full time

Job summary

Black Country Talking Therapies offers intervention for Depression and all anxiety disorders. As a service we consistently excel with above average moving to recovery rates, positive client feedback and exceptionally high job satisfaction from our team.

An opportunity has arisen for an experienced Talking Therapies Service Manager with good leadership skills, knowledge and experience of managing staff and resources. The successful candidate must hold a Post Graduate Diploma in Cognitive Behavioural Therapy or equivalent.

The post-holder would need to demonstrate excellent communication and decision making skills to ensure the team is able to perform all duties as required whilst meeting all key performance indicators and service requirements within the resources available.

Main duties of the job

Joint operational management of the Walsall Talking Therapies Service (formerly IAPT).

Key duties will include offering management and clinical supervision to the team, chairing service meetings, ensuring the team access CPD, liaising with internal and external stakeholders, and data analysis.

In addition, the successful applicant will share in recruitment initiatives, attend all relevant meetings and work towards service harmonisation.

Complaint management and investigation, room allocation and annual performance conversations will also be required.

About us

At Black Country Healthcare NHS Foundation Trust, we're building a high-calibre, diverse and inclusive mental health workforce. One that will give talented professionals like you the opportunity to shape an outstanding service that will transform community mental healthcare and deliver happier and healthier lives all across our communities.

Talking Therapies for Depression and Anxiety is committed to improving health and wellbeing, tackling inequalities and providing high quality, responsive and efficient services within the framework.

Job description

Job responsibilities

Due to the nature of the work the post will be subject to a Standard/Enhanced Criminal Records Bureau disclosure check (police check), through the Criminal Records Bureau as stipulated under part V of the Police Act 1997.

The Trust is committed to equal opportunities, providing opportunities for flexible working and is a non-smoking organisation.

Please note, we reserve the right to bring the closing date forward for this vacancy at any time should we receive over 30 applications. We therefore encourage applicants to apply early.

Please see the attached Job Description and Person Specification for more information,

Person Specification

Experience

Essential

Post qualification clinical experience Leadership experience Talking Therapies or IAPT experience Risk management

Desirable

Training in additional modalities eg ACT, EMDR, CFT,CCFD

Education

Essential

PgD CBT or Equivalent BABCP Accredited Evidence of CPD

Desirable

Leadership Qualification

Skills

Essential

Effective communication skills Leadership skills Conflict resolution and management

Knowledge

Essential

Knowledge of mental health legislation Awareness of Talking Therapies KPIs

Desirable

Budget management

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