Partner Delivery Director

2 months ago

Droitwich Spa, United Kingdom Workiva UK Limited Full time

The Partner Delivery Director at Workiva plays a crucial role with our partners to drive enablement transformation directly with our Partners and to grow delivery capability, ultimately aiding the partners to achieve self-sufficient delivery, density, scale and quality across the broad Workiva solutions portfolio. 

Reporting to the Director Of Partner Experience, EMEA this role will directly manage a team of Partner Practice Directors who are accountable for their respective practice portfolios of strategic partners.

The role is crucial to the organisation owning the strategy of partner enablement and maturity of all Workiva partners across EMEA

What You’ll Do

This role directly leads our partner enablement and delivery practices across EMEA accountable the following outcomes:

Strategic Partner enablement training and plans to support partner solution growth, density and quality to ready the partner to deliver against pipeline

Executive level engagement across our partners and our internal peers to help deliver partner maturity and capability growth ultimately to a point of self sufficient scaled delivery and execution

Internally demonstrate success of the team in line with the Partner Experience Team goals and KPI's amongst key stakeholders

Ensure the growth of strategic initiatives and roadmap of our Partner "Pod" structures to support the partner journey to excellence

Resolution of escalations and, working with partner delivery teams to resolve implementation issues, identifying the root causes and delivering those into a continuous improvement process for the partner

Provide Operational Leaders with technical expertise on issues that impact success of functional objectives

Interact with directors and senior directors across multiple functions

What You’ll Need

Minimum Qualifications 

Experience of engagement management and where necessary, supporting Practice Directors with escalation support

Experience working with Global Systems Integrators at a strategic practice level

Experience in Partner Enablement and working with partners from across all levels in a partner delivery organisation

Minimum 3 years direct people management experience preferred, including supervisory experience of entry-level managers and/or established individual contributors

Bachelor’s degree with 8 years related experience, or Master’s degree with minimum of 6 years related experience

Preferred Qualifications

Experience in enabling partners, driving enablement plans and discussions to create centres of excellence ultimately to guide the partner to a point of self sufficiency across our solution portfolio

Partner account management, working with partners at all levels to achieve vision, support and agreement on capability needs and creation

Leading a partner enablement practice function and partner practice directors, to drive quality, success and scale within their allocated partner portfolios

Experience of working with a sales organisation to transition customer/partner opportunities into your practice and recommending the appropriate engagement type needed based on partners maturity or scale

Begin to strategize on increased integration of cross-functional capabilities, pursuing innovation to address short- and long-term objectives

Internally recognized as a leading expert in profession; begins to be acknowledged as leader in strategic innovation

A keen eye for data, trends and analysis to aid performance strategy and direction of our partners

Travel Requirements & Working Conditions

20% travel for customer and internal meetings

Reliable internet access for any period of time working remotely and not in a Workiva office

Workiva is an Equal Opportunity Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, gender identity, race, religion, disability status, sexual orientation, or any other protected characteristic.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email .

Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.

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