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Ward Administrator
3 months ago
Job summary
A vacancy has arisen for a Ward Administrator on the Newly Built Derwent Unit, this post will be based on Sycamore Ward at Chesterfield Royal Hospital. Start date for this post will be September 2024.
The post is full time ( hours per week) Monday to Friday during office hours, however we may be able to offer some flexibility around this.
The post offers the opportunity to join an established and lively team, where safety and wellbeing is at the heart of the team's ethos.
Derwent Unit
54-bed mental health acute inpatient unit on the site of Chesterfield Royal Hospital.
Flexible accommodation for adults of working age.
Single en-suite bedrooms to provide privacy and dignity.
Recovery supported by service users having more control of their environment, eg temperature and lighting.
Better infection control.
Sensory rooms, quiet spaces and green spaces.
Part of the Making Room for Dignity programme.
Main duties of the job
You will be working closely with the clinical team to maintain the functionality of the team. You will provide admin support to the Ward Manager and the clinical team, including minuting meetings and arranging appointments.
The job role will consist of carrying out standard administrator responsibilities, supporting the team and manager to maintain and develop the clinical and operational performance of the ward.
Though you will not be providing hands on patient care, patients may look to you for support and advice which can be a rewarding experience.
You will play a part in managing phone activity within the staff office and displaying the Trust and team values to patient, carers and colleagues.
You will respond to the needs of people in an honest, non-judgemental and open manner which respects the rights of individuals and groups.
You will ensure that services are provided in a safe and supportive environment and at all times adopt a professional approach to your work promoting a positive image to services users/carers and the general public.
About us
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.
CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust."
Benefits include:
Commitment to flexible working where this is possible 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service Yearly appraisal and commitment to ongoing training Generous NHS pension scheme Good maternity, paternity and adoption benefits Health service discounts and online benefits Incremental pay progression Free confidential employee assistance programme 24/7 Access to our LGBTI+ network, BAME Network and Christian Network Health and wellbeing opportunities Structured learning and development opportunities Job description
Job responsibilities
PLEASE NOTE: To view the Job Description and Person Specification, please click ON APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site, you will need to register if you do not already have an account.
Ordering and monitoring ward stock and necessary items through finance and procurement system.
Scanning documents to the Electronic Patient Record to ensure clinical objectives are met.
Gathering ward data to handover in operational and clinical meetings.
Managing phone activity in staff office and communicating messages to the appropriate staff member.
Assisting management team in the collation of information to meet clinical and operational objectives such as audit and ward improvement.
Manage ward post and ensure this reaches the appropriate staff member.
Person Specification
Qualifications
Essential
Typing RSA/ OCR level II or equivalent English Language GCSE grade 4 or equivalent qualification
Desirable
ECDL or equivalent IT qualification
Skills/Experience
Essential
Good standard of spelling and grammatical accuracy Excellent written and verbal communication skills Excellent organisaional skills Able to work as part of a team Able to prioritise work load and meet deadlines Able to work on own initiative with minimal supervision
Knowledge/Experience
Essential
Experience of using Microsoft computer packages Previous clerical/administration experience Excellent customer care skills Experience dealing with telephone enquiries
Personal qua;ities/attributes
Essential
Ability to be flexible in approach and working practices Understand the requirements for confidentiality
Qualifications
Essential
English Language GCSE grade 4 or equivalent qualification