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Ophthalmology Medical Secretary
3 months ago
Job summary
Ophthalmology are looking to recruit a Medical Secretary (Permanent, Full Time) to work as part of their team at University Hospital of Wales (UHW), Cardiff.
The Medical Secretary will working alongside our VR (Vitreo-Retinal) medical team which consists of 3 Consultants and 3 Junior Doctors.
Working in a friendly team, our medical secretaries are an excellent resource within the service, ensuring consultants have all the administrative support they require including but not limited to audio and digital medical correspondence, organising and maintaining clinician diaries, receive and prioritise mail and liaising with patients and appropriate departments/hospitals.
Main duties of the job
To ensure the provision of a comprehensive effective Secretarial Service to the Consultant, working within the Ophthalmology service.
Organise, plan and prioritise tasks and workload on the basis of the above. Assist with the implementation of new administrative and secretarial procedures.
Facilitating admin sessions to discuss waiting list/patient queries etc.
Maintain the VR waiting list and assist in regular reviews and validations of the waiting lists directed by consultant or management
Carry out audio and digital typing duties associated with medical correspondence - approximately 6 clinic sessions a week.
Make and take telephone calls from patients, relatives , general practitioners, optometrists and takes appropriate action
Receives, opens and prioritises consultant and junior staff mail, identifying correspondence for which files, results etc should be obtained for the consultant and junior medical staff.
Ensures all investigation results are readily available for Consultant and junior medical staff and filed in correct case notes/ electronic open eye system.
Assist the medical records team in the co-ordination of the Consultant(s) weekly outpatient clinic(s).
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.
Our mission is "Caring for People, Keeping People Well", and ourvision is that every person's chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population's health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.
Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifiactions
Essential
Good standard of general education and English grammar. Educated to GCSE Level or higher. NVQ 3 or equivalent experience. AMSPAR Diploma or equivalent experience.
Desirable
Word processing and typing qualifications. Audio Typing Level II
Experience
Essential
Sufficient experience as medical secretary Knowledge of a wide range of secretarial procedures with a good working knowledge of Microsoft Office. Wide understanding of medical terminology. Good understanding of need for accurate data capture and reporting.
Desirable
Experience of working in the NHS Knowledge of the Patient Management System (PMS), UHB Intranet, Email, Results Reporting.