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Warehouse Supervisor
2 months ago
Company Description
At Frasers Group we're rethinking retail. Through digital innovation and unique store experiences, we're serving our consumers with the world's best sports, premium and luxury brands globally. As a leader in the industry, we're elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
Why join us?
Our mission- we are building the worlds most admired and compelling brand ecosystem
Our purpose - we are elevating the lives of the many with access to the world's best brands and experiences
At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:
- Think without limits - Think fast, think fearlessly, and take the team with you
- Own it and back yourself - Own the basics, own your role and own the results
- Be relevant - Relevant to our people, our partners and the planet
Are you ready to join the Fearless?
Job Description
We are seeking a dedicated and experienced Warehouse Supervisor to lead and manage our warehouse operations. The ideal candidate will have strong leadership skills, extensive knowledge of warehouse processes, and a commitment to ensuring efficient and accurate warehouse operations. The Warehouse Supervisor will be responsible for overseeing daily activities, managing warehouse staff, and maintaining high standards of safety, quality, and productivity
Key Responsibilities:
- Team Leadership: Supervise and lead the warehouse team, including hiring, training, scheduling, and providing performance feedback.
- Operational Oversight: Oversee daily warehouse operations, including receiving, storing, picking, packing, and shipping of goods
- Quality Control: Ensure that all warehouse processes meet quality and accuracy standards; conduct regular inspections to verify that inventory is stored and handled properly
- Inventory Management: Monitor and manage inventory levels, conduct regular stock checks, and ensure accurate record-keeping of inventory movements
- Process Improvement: Identify and implement process improvements to enhance efficiency, productivity, and safety within the warehouse
- Safety Compliance: Enforce safety protocols and ensure that all team members follow safety regulations to create a safe working environment.
- Equipment Management: Oversee the operation and maintenance of warehouse equipment, such as forklifts, pallet jacks, and conveyors; ensure that equipment is in good working condition
- Documentation: Maintain accurate records of warehouse activities, including inventory levels, order fulfilment, and equipment maintenance.
- Problem Resolution: Address and resolve any issues related to inventory discrepancies, damaged goods, or equipment malfunctions.
Qualifications
- Experience in warehouse operations supervisory or leadership role
- Proficiency in warehouse management systems (WMS) and inventory software
- Strong understanding of warehouse processes, safety standards, and equipment operation
- Excellent leadership and team management skills, with the ability to motivate and develop staff.
- Strong organisational and time-management skills, with the ability to manage multiple tasks and meet deadlines
- Effective verbal and written communication skills for coordinating with team members, management, and other departments
- Ability to identify and resolve issues efficiently and effectively.
Additional Information
Along with your benefits package we also offer a wide range of perks for our colleagues:
Reward, Recognition and Opportunities
Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant.
Fearless 1000 - By October 2025, we want our share price to hit 10. If that happens for 30 or more consecutive trading days, all colleagues across the business will receive a bonus The top 1000 performers in the company will receive unprecedented bonuses, worth from 50,000 to 1million Senior leaders across the business nominate these performers twice a year for embodying our core values and delivering exceptional performance*.
*subject to terms and conditions
Frasers Festival - an event like no other Our Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe - hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more.
CEO Sessions - Once a quarter we offer 20 employees the opportunity to attend our "CEO Sessions" ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business.
Retail Reconnect - In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.
Employee Welfare
Frasers Fit - Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.
Retail Trust - We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.
What's next?
Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.
