Warehouse Operations Manager
2 weeks ago
At Frasers Group, we're redefining retail through digital innovation and unique store experiences. As a leader in the industry, we're elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
We're seeking a highly skilled Warehouse Supervisor to join our team. As a key member of our warehouse operations, you'll be responsible for leading a team of warehouse operatives, ensuring efficient warehouse operations, and driving performance on key metrics.
Key Responsibilities:
- Direct line management and coaching of warehouse operatives, including 1:1s to discuss performance vs expectation and identifying SMART goals.
- Working with the Section Manager to monitor delivery to plan and key areas for improvement.
- Driving performance on key metrics, ensuring an efficient warehouse operation that can fulfill customer web and store demand on time and in full.
- Driving the highest standards of safety on site, working with the Safety team to ensure adherence to all safety routines and procedures.
- Reviewing weekly labour plans to ensure adequate cover and sharing with the Section Manager.
- Providing detail when daily/weekly targets are not met and creating a plan to bridge.
- Partnering with the Warehouse Leadership team to ensure all strategic activity is on track and supported.
- Supporting the successful implementation of culture change and turnover reduction.
Requirements:
- Experience in warehousing, logistics, or supply chain.
- High potential for people and change management.
- Good systems skills.
- Customer-focused approach to operational management.
- Resilient, flexible, and approachable.
- Problem-solving ability in a fast-paced business.
What We Offer:
- A competitive salary and benefits package.
- A wide range of perks, including Frasers Champion, Fearless 1000, Frasers Festival, CEO Sessions, and Retail Reconnect.
- Opportunities for career growth and development.
We're an equal opportunities employer and welcome applications from diverse candidates. If you're a motivated and experienced warehouse professional looking for a new challenge, please apply today.
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