Warehouse Operations Manager
3 weeks ago
At Frasers Group, we're redefining retail through digital innovation and unique store experiences. As a leader in the industry, we're elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
We're seeking a highly motivated and experienced Warehouse Supervisor to join our team. As a key member of our warehouse operations, you'll be responsible for leading a team of warehouse operatives and ensuring the efficient operation of our warehouse.
Key Responsibilities:- Direct line management and coaching of warehouse operatives, including 1:1s to discuss performance and identify areas for improvement.
- Working with the section manager to monitor delivery to plan and identify areas for improvement.
- Driving performance on key metrics to ensure an efficient warehouse operation that meets customer demand.
- Ensuring the highest standards of safety on site, working with the safety team to ensure adherence to all safety routines and procedures.
- Reviewing weekly labour plans to ensure adequate cover and sharing with the section manager.
- Providing detail on daily and weekly targets and creating a plan to bridge any gaps.
- Partnering with the warehouse leadership team to ensure all strategic activity is on track and supported.
- Experience in warehousing, logistics, or supply chain.
- High potential for people and change management.
- Good systems skills.
- Customer-focused approach to operational management.
- Resilient, flexible, and approachable.
- Problem-solving ability in a fast-paced business.
Along with our benefits package, we offer a wide range of perks for our colleagues, including:
- Reward, recognition, and opportunities.
- Frasers Champion - a peer-nominated scheme where 8 winners receive double their pay for a month.
- Fearless 1000 - a bonus scheme for the top 1000 performers in the company.
- Frasers Festival - an event celebrating our Head Office and Retail Staff.
- CEO Sessions - quarterly sessions with our CEO and leadership team.
- Retail Reconnect - a programme to learn about our business, product, and customers.
- Frasers Fit - a wellbeing programme supporting physical, financial, and mental wellbeing.
- Retail Trust - free access to a 24-hour wellbeing helpline, wellness hub, counselling, and financial/legal support.
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