Housekeeping Supervisor

4 weeks ago

Bath, United Kingdom Hotel Indigo Bath Full time

Housekeeping Supervisor - Bath, Somerset

Set in a beautiful honey coloured Georgian terrace is the boutique Hotel Indigo Bath. Grade one listed our building is steeped in history and sits in the peaceful street of South Parade, just steps away from the centre of Bath. Surrounded by culture Bath is famous for romance, literature and historic architecture; our boutique hotel is a great base to explore this wonderful city.

Our 166 rooms have been perfectly designed with our guests and the city in mind. Modern and stylish they reflect the influences of the architects and novelists who made Bath famous for its story telling and passionate social scene. From the start of the guest experience until the moment they leave, they'll be embroiled in this fascinating neighbourhood.

But Hotel Indigo Bath is more than just a Hotel; we're also the home of The Elder Restaurant, a sumptuous yet informal dining experience where our guests are taken on a journey of discovery by our knowledgeable and passionate team. We also offer a private dining suite and eight adjoining guestrooms feature to create the perfect stay for anyone visiting Bath.

This could be your opportunity to work somewhere completely unique, somewhere where you can be yourself, talk about the stories of our wonderful neighbourhood and put your stamp on the ever-evolving brand that is Hotel Indigo.

Are you out-going, full of energy and enthusiastic? A natural-born storyteller? Are you passionate about offering excellent customer service? Then our stunning boutique Hotel could be the place for you.

The Role:

We have an exciting opportunity for a Housekeeping Supervisor to join our team. Supporting the Housekeeping Manager you will help lead the housekeeping and laundry operation to ensure quality standards and KPI’s are met. You will assist with stock control and inventory checks and be responsible for carrying out checks on the rooms which have been cleaned to ensure property standards have been met. You will be knowledgeable in the facilities the property offers to its guests.

Working with the Management team you’ll create a positive work environment for not only the Housekeeping department but all team members. Leading by example, you’ll provide quality customer service while delivering a guest experience that is unique and brings the brand to life. You’ll need to be hands on and passionate about leading a team to achieve success.

The Ideal Candidate:

We’re looking for a Housekeeping Supervisor with previous experience in a similar role working within hotels, ideally in a similar sized property. You’ll have excellent attention to detail and time management skills in order to juggle the changing priorities of each day. Having previously managed a diverse team you’ll be able to hit the ground running and support the housekeeping team in providing a memorable service that our guests will remember. This is a well -suited role if you are looking to build on your current team management and leadership skills, supporting the Housekeeping Manager you’ll bridge the gap between the Hotel Management and team members.

All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.

Benefits:

  • Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included.
  • 50% off your bill when you dine in one of our Restaurants or Bars.
  • Fully funded Apprenticeship programme to develop your career without a reduction in your pay.
  • Cycle to work scheme - save up to 40% on a wide range of bikes.
  • Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week.
  • Referral schemes for referring your friends or family to join our team.
  • Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone.
  • Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones.
  • Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it.
  • Employee Assistance Programme - free, confidential advice available 24/7 to you.
  • An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.

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