Global Sales Effectiveness Manager
2 weeks ago
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Our Global Private Banking business provides banking, investment and wealth management solutions to help high net worth clients and their families achieve their ambitions. We also advise on topics including wealth planning, alternative investments and family governance. And our experts in philanthropy support clients in their objectives to have a positive impact on society. As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
In this role, you will be critical in supporting our global Sales Effectiveness efforts in driving sales and growth initiatives for the private bank, including a particular focus on client skills training, reward, recognition and incentives. This is an ideal role for someone who has extensive experience within Private Banking & Wealth, with a good understanding of client facing functions, and looking for an opportunity to continuously incentivise and upskill our regulated front office teams.
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
In this role you will:
Lead the development of our global sales skills training agenda for front line teams; working in partnership with market teams, Finance and Learning & Development to embed compelling, action-orientated skills training to drive performance and productivity of our client-facing colleagues Design and embed appropriate scorecard approaches and incentive frameworks across the key coverage populations (Relationship Managers, Investment Counsellors, Product Specialists etc) to ensure focus on key client, financial and non-financial priorities Support our overall Global Private Bank Reward & Recognition strategy, in partnership with HR and market teams, to drive a culture of recognition, deal success sharing, best practice, and continuous improvement Lead specific global Sales Effectiveness activities and initiatives across GPB to enable superior sales performance and customer outcomes Support Global Head of Sales Effectiveness with key GPB governance forums, colleague engagement activities, strategy formulation and presentation materials for external and internal meetings ensuring highest quality of content is maintained and meetings continue to deliver effective decision-making RequirementsTo be successful in this role you should meet the following requirements:
A strong understanding of HR, reward, recognition and Learning & Development strategies within financial services in a high-performance context – essential Experience within a Private Banking or Wealth remit is essential, and additional experience of client facing coverage is desirable Strong Excel & PowerPoint skills, able to effectively articulate clear story-telling in PowerPoint for senior audiences and possess strong financial and analytical skills – essential Exceptional stakeholder management and influencing skills - essential Have highly strategic and commercial acumen and strong passion for driving developing talent and business performanceThis role is based in London.
Opening up a world of opportunity
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.
We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.
If you’d like to apply for one of our roles and need adjustments made, please get in touch with our
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