Head of Investigation and Resolution

3 weeks ago


Oxford, United Kingdom Oxford Brookes University Full time

An exciting temporary opportunity has arisen to manage the Student Investigation and Resolution Team. The team manages all academic appeals, student complaints, conduct cases and exceptional circumstances applications for the University. They also handle ombudsman complaints.   The role: • You will be a key figure in the ASA Directorate, helping to shape policy, regulations and procedures that affect all students   • You will manage an established team dedicated to investigating and resolving student casework and enhancing the student experience   • You will be the escalation point for complex cases and have responsibility for ombudsman casework   • You will be the liaison point for complicated and sensitive matters, both with internal and external contacts, e.g. Thames Valley Police, ADSEs, ASA Deputy Directors, HR, the Information Security Team.   Please see the job description and person specification for more information.   This advert is for a fixed term maternity cover for 12 months. The successful candidate will start mid-October 2024.    You will also enjoy the benefits of working at Oxford Brookes University with up to 38 days holiday, rising to 41 days holiday (this includes 13 Bank Holidays and Concessionary Days), a generous Local Government pension scheme (19.2% Employer contribution rate), cycle to work scheme and access to a variety of university facilities (Brookes Nursery, Gym and sports facilities).   



  • Oxford, Oxfordshire, United Kingdom Corehr Full time €57,696

    Help and Support Click here for help with applying and information about working at Oxford Brookes Head of Student Investigation and Resolution £57,696 per annum Full Time, Fixed Term - Professional Ser An exciting temporary opportunity has arisen to manage the Student Investigation and Resolution Team. The team manages all academic appeals, student...


  • Oxford, Oxfordshire, United Kingdom Oxford Brookes University Full time

    We are looking for a dedicated professional to take on the exciting role of managing the Student Investigation and Resolution Team at our prestigious University.The team plays a crucial role in handling academic appeals, student complaints, conduct cases, exceptional circumstances applications, and ombudsman complaints.Job Description:You will play a vital...


  • Oxford, United Kingdom Oxford Brookes University Full time

    An exciting temporary opportunity has arisen to manage the Student Investigation and Resolution Team. The team manages all academic appeals, student complaints, conduct cases and exceptional circumstances applications for the University. They also handle ombudsman complaints.   The role: • You will be a key figure in the ASA Directorate, helping to...


  • Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    Proctors' Office, University Offices, Wellington Square, Oxford The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.The Proctors'...


  • Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    Proctors' Office, University Offices, Wellington Square, Oxford The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.The Proctors'...


  • Oxford, Oxfordshire, United Kingdom Oxford Brookes University Full time

    An exciting temporary opportunity has arisen to manage the Student Investigation and Resolution Team. The team manages all academic appeals, student complaints, conduct cases and exceptional circumstances applications for the University. They also handle ombudsman complaints.The role:You will be a key figure in the ASA Directorate, helping to shape policy,...


  • Oxford, United Kingdom Oxford Brookes University Full time

    An exciting temporary opportunity has arisen to manage the Student Investigation and Resolution Team. The team manages all academic appeals, student complaints, conduct cases and exceptional circumstances applications for the University. They also handle ombudsman complaints. The role: You will be a key figure in the ASA Directorate, helping to shape...


  • Oxford, United Kingdom Oxford Brookes University Full time

    An exciting temporary opportunity has arisen to manage the Student Investigation and Resolution Team. The team manages all academic appeals, student complaints, conduct cases and exceptional circumstances applications for the University. They also handle ombudsman complaints. The role: You will be a key figure in the ASA Directorate, helping to shape...


  • Oxford, Oxfordshire, United Kingdom Oxford Brookes University Full time €57,696

    An exciting temporary opportunity has arisen to manage the Student Investigation and Resolution Team. The team manages all academic appeals, student complaints, conduct cases and exceptional circumstances applications for the University. They also handle ombudsman complaints. The role: You will be a key figure in the ASA Directorate, helping to shape...


  • Oxford, Oxfordshire, United Kingdom Oxford Brookes University Full time €57,696

    An exciting temporary opportunity has arisen to manage the Student Investigation and Resolution Team. The team manages all academic appeals, student complaints, conduct cases and exceptional circumstances applications for the University. They also handle ombudsman complaints. The role: You will be a key figure in the ASA Directorate, helping to shape...


  • Oxford, United Kingdom University of Oxford Full time

    Proctors’ Office, University Offices, Wellington Square, Oxford The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic. The...


  • Oxford, United Kingdom University of Oxford Full time

    Proctors’ Office, University Offices, Wellington Square, Oxford The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic. The...


  • Oxford, United Kingdom Oxford University Hospitals Full time

    Job overview The Workforce Investigations Officer will work Trust Wide on the investigation of Employee Relations cases such as Disciplinary and Bullying and Harassment in accordance with the Trust’s Policies and procedures, best practice and legislative requirements. Working to clear Terms of Reference the post-holder will be responsible for...


  • Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    The Workforce Investigations Officer will work Trust Wide on the investigation of Employee Relations cases such as Disciplinary and Bullying and Harassment in accordance with the Trust’s Policies and procedures, best practice and legislative requirements. Working to clear Terms of Reference the post-holder will be responsible for ensuring that all...


  • Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    The Workforce Investigations Officer will work Trust Wide on the investigation of Employee Relations cases such as Disciplinary and Bullying and Harassment in accordance with the Trust’s Policies and procedures, best practice and legislative requirements. Working to clear Terms of Reference the post-holder will be responsible for ensuring that all...

  • Head Housekeeper

    2 weeks ago


    Oxford, United Kingdom The Head of the River, Oxford Full time

    The Head of the River is a busy pub and hotel in central Oxford, occupying a great location by the water. Outdoor seating makes for a lively summer scene, while year round the pub attracts a diverse mix of locals and tourists for real ales and fresh food. **What can we offer you?** - 25% staff discount off food and drink, across all our pubs and hotels for...

  • Head Housekeeper

    2 weeks ago


    Oxford, United Kingdom The Head of the River, Oxford Full time

    **_What can we offer you?_** - 25% staff discount off food and drink, across all our pubs and hotels for you and your friends and family. This increases the longer you work for us, up to 40% - A fair share of Service charge, paid on top of your hourly pay. At Bel & The Dragon we aim to exceed customer expectation and therefor our team pot reflects this. -...

  • Academic Head

    1 week ago


    Oxford, Oxfordshire, United Kingdom Corehr Full time €57,696

    Help and Support Click here for help with applying and information about working at Oxford Brookes Head of Student Investigation and Resolution £Full Time, Fixed Term - Professional Ser An exciting temporary opportunity has arisen to manage the Student Investigation and Resolution Team. The team manages all academic appeals, student complaints,...


  • Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Job summary The Workforce Investigations Officer will work Trust Wide on the investigation of Employee Relations cases such as Disciplinary and Bullying and Harassment in accordance with the Trust's Policies and procedures, best practice and legislative requirements. Working to clear Terms of Reference the post-holder will be responsible for...


  • Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Job summary The Workforce Investigations Officer will work Trust Wide on the investigation of Employee Relations cases such as Disciplinary and Bullying and Harassment in accordance with the Trust's Policies and procedures, best practice and legislative requirements. Working to clear Terms of Reference the post-holder will be responsible for...