![Oxford Brookes University](https://media.trabajo.org/img/noimg.jpg)
Head of Student Investigation and Resolution
1 week ago
An exciting temporary opportunity has arisen to manage the Student Investigation and Resolution Team. The team manages all academic appeals, student complaints, conduct cases and exceptional circumstances applications for the University. They also handle ombudsman complaints.
The role:
- You will be a key figure in the ASA Directorate, helping to shape policy, regulations and procedures that affect all students
- You will manage an established team dedicated to investigating and resolving student casework and enhancing the student experience
- You will be the escalation point for complex cases and have responsibility for ombudsman casework
- You will be the liaison point for complicated and sensitive matters, both with internal and external contacts, e.g. Thames Valley Police, ADSEs, ASA Deputy Directors, HR, the Information Security Team
Please see the job description and person specification for more information.
This advert is for a fixed term maternity cover for 12 months. The successful candidate will start mid-October 2024.
Interviews are scheduled to take place on 10 July 2024.
You will also enjoy the benefits of working at Oxford Brookes University with up to 38 days holiday, rising to 41 days holiday (this includes 13 Bank Holidays and Concessionary Days), a generous Local Government pension scheme (19.2% Employer contribution rate), cycle to work scheme and access to a variety of university facilities (Brookes Nursery, Gym and sports facilities).
CV and Personal Statement:
As part of the application process all applicants are required to complete our online application form by clicking on the “Apply for Job” button on the Oxford Brookes vacancy page. You will be routed to this when you click on the above “Apply” button. All parts of the application form should be completed and in the section of the form called “Supporting Documents”, applicants must upload their CV and a Personal Statement. To complete the Personal Statement part of the application, applicants must download the Personal Statement document which is part of the advert below and complete the form, providing examples and explaining how they meet each item detailed on the document. The Personal Statement must then be uploaded to the application form along with the CV.
At Oxford Brookes, inclusivity is one of our five guiding principles: we take positive steps to create an environment in which we celebrate, value and provide equal opportunity to all. We are committed to recruiting from the widest possible pool and welcome applications from all suitably qualified candidates who embrace our values, regardless of their background.
As a Disability Confident Employer, we guarantee to interview any disabled applicant who meets the essential selection criteria.
Closing Date: 23 June 2024
Location: Gipsy Lane Site, Headington Campus
For more information: pdteam-operations@brookes.ac.uk
£57,696 per annum
#J-18808-Ljbffr-
Head of Student Investigation and Resolution
6 days ago
Oxford, Oxfordshire, United Kingdom Corehr Full time €57,696Help and Support Click here for help with applying and information about working at Oxford Brookes Head of Student Investigation and Resolution £57,696 per annum Full Time, Fixed Term - Professional Ser An exciting temporary opportunity has arisen to manage the Student Investigation and Resolution Team. The team manages all academic appeals, student...
-
Head of Student Investigation and Resolution
2 weeks ago
Oxford, United Kingdom Oxford Brookes University Full timeAn exciting temporary opportunity has arisen to manage the Student Investigation and Resolution Team. The team manages all academic appeals, student complaints, conduct cases and exceptional circumstances applications for the University. They also handle ombudsman complaints. The role: • You will be a key figure in the ASA Directorate, helping to...
-
Head of Student Investigation and Resolution
8 hours ago
Oxford, Oxfordshire, United Kingdom Oxford Brookes University Full timeAn exciting temporary opportunity has arisen to manage the Student Investigation and Resolution Team. The team manages all academic appeals, student complaints, conduct cases and exceptional circumstances applications for the University. They also handle ombudsman complaints.The role:You will be a key figure in the ASA Directorate, helping to shape policy,...
-
Head of Student Investigation and Resolution
8 hours ago
Oxford, United Kingdom Oxford Brookes University Full timeAn exciting temporary opportunity has arisen to manage the Student Investigation and Resolution Team. The team manages all academic appeals, student complaints, conduct cases and exceptional circumstances applications for the University. They also handle ombudsman complaints. The role: You will be a key figure in the ASA Directorate, helping to shape...
-
Head of Student Investigation and Resolution
1 week ago
Oxford, United Kingdom Oxford Brookes University Full timeAn exciting temporary opportunity has arisen to manage the Student Investigation and Resolution Team. The team manages all academic appeals, student complaints, conduct cases and exceptional circumstances applications for the University. They also handle ombudsman complaints. The role: You will be a key figure in the ASA Directorate, helping to shape...
-
Head of Investigation and Resolution
2 weeks ago
Oxford, United Kingdom Oxford Brookes University Full timeAn exciting temporary opportunity has arisen to manage the Student Investigation and Resolution Team. The team manages all academic appeals, student complaints, conduct cases and exceptional circumstances applications for the University. They also handle ombudsman complaints. The role: • You will be a key figure in the ASA Directorate, helping to...
-
Head of Investigation and Resolution
3 days ago
Oxford, Oxfordshire, United Kingdom Oxford Brookes University Full timeWe are looking for a dedicated professional to take on the exciting role of managing the Student Investigation and Resolution Team at our prestigious University.The team plays a crucial role in handling academic appeals, student complaints, conduct cases, exceptional circumstances applications, and ombudsman complaints.Job Description:You will play a vital...
-
Specialist Investigator
1 month ago
Oxford, Oxfordshire, United Kingdom University of Oxford Full timeProctors' Office, University Offices, Wellington Square, Oxford The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.The Proctors'...
-
Specialist Investigator
3 weeks ago
Oxford, Oxfordshire, United Kingdom University of Oxford Full timeProctors' Office, University Offices, Wellington Square, Oxford The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.The Proctors'...
-
Specialist Investigator
3 weeks ago
Oxford, United Kingdom University of Oxford Full timeProctors’ Office, University Offices, Wellington Square, Oxford The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic. The...
-
Specialist Investigator
1 month ago
Oxford, United Kingdom University of Oxford Full timeProctors’ Office, University Offices, Wellington Square, Oxford The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic. The...
-
Academic Head
6 days ago
Oxford, Oxfordshire, United Kingdom Corehr Full time €57,696Help and Support Click here for help with applying and information about working at Oxford Brookes Head of Student Investigation and Resolution £Full Time, Fixed Term - Professional Ser An exciting temporary opportunity has arisen to manage the Student Investigation and Resolution Team. The team manages all academic appeals, student complaints,...
-
Student Discipline and Appeal Panel Secretary
2 weeks ago
Oxford, Oxfordshire, United Kingdom University of Oxford Full timeThe Proctors' Office is an independent and discrete body within the University, made up of a permanent secretariat that advises and guides the annually elected Proctors and the Assessor in their work, and has responsibility for student discipline, complaints, and appeals.The two Proctors and the Assessor are senior officers and trustees of the University,...
-
Student Discipline and Appeal Panel Secretary
3 weeks ago
Oxford, United Kingdom University of Oxford Full timeThe Proctors' Office is an independent and discrete body within the University, made up of a permanent secretariat that advises and guides the annually elected Proctors and the Assessor in their work, and has responsibility for student discipline, complaints, and appeals. The two Proctors and the Assessor are senior officers and trustees of the University,...
-
Deputy Head of Student Assessments
2 weeks ago
Oxford, United Kingdom University of Oxford Full time**Fixed term until 1 August 2025** The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic. **Department** We are seeking to...
-
Deputy Head of The Proctors' Office
2 months ago
Oxford, United Kingdom University of Oxford Full timeThe University of Oxford is seeking to appoint to the role of **Deputy** **Head of the Proctors’ Office.** The Proctors’ Office (PO[1]) is an impartial and discrete institution within the University which carries out work in support of decision-making and governance scrutiny by the annually elected Proctors and the Assessor. The PO undertakes...
-
Head of Mba Student Engagement
2 weeks ago
Oxford, United Kingdom University of Oxford Full timeGrade 8: £45,585 - £54,395 per annum Permanent, full time The Head of MBA Student Engagement will play a pivotal role in shaping the co-curricular experience for our MBA students. Working closely with the Associate Director, MBA Programme Delivery, you will spearhead initiatives aimed at enhancing student engagement, diversity and inclusion within our...
-
Deputy Head of The Proctors' Office
2 weeks ago
Oxford, United Kingdom University of Oxford Full timeThe University of Oxford is seeking to appoint to the role of **Deputy** **Head of the Proctors’ Office.** The Proctors’ Office (PO[1]) is an impartial and discrete institution within the University which carries out work in support of decision-making and governance scrutiny by the annually elected Proctors and the Assessor. The PO undertakes...
-
Deputy Head of The Proctors' Office
3 days ago
Oxford, Oxfordshire, United Kingdom University of Oxford Full timeThe University of Oxford is seeking to appoint to the role of DeputyHead of the Proctors' Office. The Proctors' Office (PO[1]) is an impartial and discrete institution within the University which carries out work in support of decision-making and governance scrutiny by the annually elected Proctors and the Assessor. The PO undertakes substantial work on...
-
Deputy Head of The Proctors' Office
2 days ago
Oxford, Oxfordshire, United Kingdom University of Oxford Full timeThe University of Oxford is seeking to appoint to the role of DeputyHead of the Proctors' Office. The Proctors' Office (PO[1]) is an impartial and discrete institution within the University which carries out work in support of decision-making and governance scrutiny by the annually elected Proctors and the Assessor. The PO undertakes substantial work on...