Business Support Administrator

1 month ago


Newton Abbot, United Kingdom Devon Partnership NHS Trust Full time

Job summary

An exciting new hour per week opportunity has arisen for anexperienced business support administrator to work within the OPMH Community Mental Health Team for Teignbridge, Newton Abbot.

We are seeking an enthusiastic and experiencedadministrator with excellent IT, communication, organisational and managementskills. We welcome applications from individuals who can demonstrate acommitment to delivering high quality administration support in an efficientand timely manner. If you have great people skills and a flair for organisationthen this vacancy could be for you.

The post-holders role is to provide high quality administrative support that will enable theprovision of the best possible care to service-users. You along with the administrative team will ensure effective, service-user focussed administration systems are in placeand support the clinical staff to deliver our service.

Interviews are scheduled to take place on 10th December 2024

Main duties of the job

You will be working as part of an administrative team, duties include: answering the telephone, liasing with services users, their families and other professionals, typing and formatting of assessments and all letters, managing appointments and clinic schedules. Data entry using an electronic patient record (Systmone). Using microsoft packages daily and working from a shared email inbox. Minuting MDT meetings and other professional meetings.

You will have a Business Administrator as your line manager who will support you and the administration team in providing the admin function to the team. The tasks are varied and interesting and there is opportunity to get involved with projects and improvements.

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Job description

Job responsibilities

Please see the attachedJob Description and Person Specification which will provide further informationon this role.

Person Specification

Qualifications

Essential

RSA 3 Word Processing or equivalent level of experience in practice. NVQ3 in administration or equivalent level administrative knowledge and experience GCSE English or equivalent Evidence of continuing professional and personal development

Desirable

ECDL (European Computer Driving Licence). Shorthand or Speedwriting

Experience

Essential

Excellent organisational skills Ability to prioritise workload and adapt to change when required Previous experience of working within an administrative or secretarial team Experience of dealing with confidential and complex information Previous experience of working in a Healthcare or Social Care administrative setting

Desirable

Ability to take accurate formal and informal minutes Demonstrate good numeracy and literacy skills

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