Cafe Assistant

1 month ago

Whitby, United Kingdom Camphill Village Trust Full time

Purpose:   To assist in the delivery of a successful café in the centre Botton Village; delivering food production, preparation, customer service and health & hygiene excellence. In a fast-paced environment, the candidate will have an outgoing, positive and enthusiastic manner with the ability to work well within a mixed ability team.

Hours:   15 hours per week including weekend working and occasional evenings.

Do enjoy being the face of hospitality? 

Do you love providing exceptional customer service? 

We have an opening for you to join us as a Café Assistant at Botton Village near Danby, North Yorkshire. If the following appeals, we’d love to hear from you.

  • You would like to work in a busy café in a beautiful village at the heart of the North Yorkshire Moors National Park, where a community of adults with learning disabilities, mental health challenges and Autism live and work alongside professionals, partners, neighbours and visitors who come to explore our stunning estate. 
  • You will want to be part of a journey Botton Village is embarking on, to make our community thrive once again as a destination for creative people inspired by our surroundings and the work we do here, connecting people and nature to offer our residents a life of opportunity.
  • You are friendly, positive and keen to learn our way of doing things as well as bringing your own ideas, suggestions and experience; you’ll be open to change and embrace new developments and initiatives.
  • You would like to be an active, co-operative and supportive member of a mixed-ability hospitality team, some of whom will have learning disabilities, mental health challenges and/or Autism.

Who are we looking for? 

  • Previous experience working in a food retail environment is preferred, but full training will be given. Food hygiene certificate level 2 (or willingness to train) is essential.
  • An attention to detail and commitment to 5* food hygiene/health and safety standards
  • Good communication skills who can adapt their style to meet the needs of others.
  • An ability to enjoy working in a pressured environment maintaining a calm, happy, constructive working atmosphere in a team committed to customer service excellence.
  • A willingness to learn systems and processes, including some internet-based systems such as online training and ordering. 
  • An ability to be mindful of costs and minimise waste when producing or preparing food.
  • High personal standards that are reflected in all their work.
  • Proficient preparation and cooking skills.
  • A working knowledge and respect for high quality produce, sourced from local suppliers and the ‘field to fork’ concept.

What are the main responsibilities of this role?

  • Cooking and producing delicious and nutritious food using fresh, local, seasonal and organic produce where possible, assisting with menu development and planning.
  • Food production within the kitchen, to include occasional special events, party catering and functions.
  • Working with the Café Manager and team, manage all aspects of the food chain including: safe storage, preparation, and presentation; purchase cost and portion control; and waste management.
  • Cash handling and operating a till system.
  • Working to enhance the customer experience through increasing efficiency in working practices, developing a creative, comfortable, and welcoming atmosphere and environment, and through promoting an ethos of customer centred service.
  • To conduct all aspects of daily, weekly, and monthly cleaning of the kitchen, equipment, and other food service areas.
  • To provide customers with their food, beverages, and cutlery and confirming later that they are happy with their order.
  • To clear and wipe down tables promptly after use, attend to spillages quickly. Making sure the tables and the surrounding areas are presentable and fully provisioned for new customers.
  • To display food on opening in a safe and appealing manner and clear away on closing, cleaning up and storing food appropriately.
  • To follow food hygiene and health and safety requirements.
  • To contribute to the development and implementation of policies, procedures, and practices in the cafe to ensure statutory requirements are met and the strategic objectives are achieved.
  • Death in Service benefits: payments made to your beneficiaries should the unthinkable happen.

All our employees require a DBS criminal record check. We will do this for you.

We may close this vacancy early if we receive a sufficient number of applications.

Camphill Village Trust is an equal opportunity employer.

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