Cafe Assistant

**Hours**: 15 hours per week including weekend working and occasional evenings.

**Do enjoy being the face of hospitality?**

**Do you love providing exceptional customer service?**

We have an opening for you to join us as a Café Assistant at Botton Village near Danby, North Yorkshire. If the following appeals, we’d love to hear from you.
- You would like to work in a busy café in a beautiful village at the heart of the North Yorkshire Moors National Park, where a community of adults with learning disabilities, mental health challenges and Autism live and work alongside professionals, partners, neighbours and visitors who come to explore our stunning estate.
- You will want to be part of a journey Botton Village is embarking on, to make our community thrive once again as a destination for creative people inspired by our surroundings and the work we do here, connecting people and nature to offer our residents a life of opportunity.
- You are friendly, positive and keen to learn our way of doing things as well as bringing your own ideas, suggestions and experience; you’ll be open to change and embrace new developments and initiatives.
- You would like to be an active, co-operative and supportive member of a mixed-ability hospitality team, some of whom will have learning disabilities, mental health challenges and/or Autism.

**Who are we looking for?**
- Previous experience working in a food retail environment is preferred, but full training will be given. Food hygiene certificate level 2 (or willingness to train) is essential.
- An attention to detail and commitment to 5* food hygiene/health and safety standards
- Good communication skills who can adapt their style to meet the needs of others.
- An ability to enjoy working in a pressured environment maintaining a calm, happy, constructive working atmosphere in a team committed to customer service excellence.
- A willingness to learn systems and processes, including some internet-based systems such as online training and ordering.
- An ability to be mindful of costs and minimise waste when producing or preparing food.
- High personal standards that are reflected in all their work.
- Proficient preparation and cooking skills.
- A working knowledge and respect for high quality produce, sourced from local suppliers and the ‘field to fork’ concept.

**What are the main responsibilities of this role?**
- Cooking and producing delicious and nutritious food using fresh, local, seasonal and organic produce where possible, assisting with menu development and planning.
- Food production within the kitchen, to include occasional special events, party catering and functions.
- Working with the Café Manager and team, manage all aspects of the food chain including: safe storage, preparation, and presentation; purchase cost and portion control; and waste management.
- Cash handling and operating a till system.
- Working to enhance the customer experience through increasing efficiency in working practices, developing a creative, comfortable, and welcoming atmosphere and environment, and through promoting an ethos of customer centred service.
- To conduct all aspects of daily, weekly, and monthly cleaning of the kitchen, equipment, and other food service areas.
- To provide customers with their food, beverages, and cutlery and confirming later that they are happy with their order.
- To clear and wipe down tables promptly after use, attend to spillages quickly. Making sure the tables and the surrounding areas are presentable and fully provisioned for new customers.
- To display food on opening in a safe and appealing manner and clear away on closing, cleaning up and storing food appropriately.
- To follow food hygiene and health and safety requirements.
- To contribute to the development and implementation of policies, procedures, and practices in the cafe to ensure statutory requirements are met and the strategic objectives are achieved.
- Death in Service benefits: payments made to your beneficiaries should the unthinkable happen.

**All our employees require a DBS criminal record check. We will do this for you.**

**Camphill Village Trust is an equal opportunity employer.**

As a national charity and not-for-profit organisation, Camphill Village Trust brings over 65 years of experience, knowledge, and passion to supporting people with learning disabilities, autism, mental health challenges, and complex needs.

**Phone**:03316 308282